Retail Operations Specialist
Current• Be in charge of operational practices making sure that each store runs smoothly and meets projected revenues and sales estimates.• Lead, consult with and influence store operators/dealers to develop, execute operational plans and strategies, including merchandising and store operational infrastructure.• Coordinate with, report and make recommendations to senior management in order to grow market share, improve customer experience and drive growth.• Provide coaching on operational excellence and local store marketing to store operators/managers.• Monitor and ensure accountability for all aspects of store operations, providing advice, coaching and assistance to store management.• Ensure key processes and plans are in place through weekly/monthly and quarterly store visits, store evaluations and analysis.• Support dealers in executing company-wide initiatives that elevate the Company client experience.• Apply innovative approaches and techniques to keep updated with competition.