•Support the Head of Department in overseeing International and Domestic Business across regions, focusing on project logistics for industries like Solar, Thermal, Hydel Power, and infrastructure projects. •Serve as the primary customer contact, ensuring smooth operations and minimizing claims. •Collaborate with vendors for pricing and negotiate contracts. •Conduct route surveys and site visits. •Review pricing structures to meet margin targets. •Supervise Customer Support and Sales teams for new developments and customer satisfaction.• Implement sales strategies, participate in customer satisfaction activities, and cultivate corporate relationships. •Provide supply chain solutions for various industries, develop procurement plans, and identify cost reduction measures. •Expand customer base and explore new markets. •Manage vendor selection, RFQ/RFP processes, and strategic proposals. •Attend Pre-Bid Tender Meetings and review contracts with legal personnel.

Mange the operations as an Account lead for Baker Hughes Dubai for there exports from Dubai to various Countries.• Route cargo in accordance with legal and customer requirements.• Capture and manage transport information & data related to the business.• Coordinate and make sure all the Free Zone and Non Free Zone operations are aligned properly.• Reliably track and expedite progress of specialized shipments.• Capture all costs associated with a shipment.• Transport regulations compliance management, including permitting, OD and Hazmat.• Maintain online tracking and metrics tools.• Track and resolve freight claims.• Ensure communication lane between all actors of the supply chain inside and outside client’s organization

Leading project CS and operations team globally.Handling all escalations related shipments globally and troubleshoot the issue on daily basis.Setting up SOP for CS and operations team sector wise.Maintaining our daily records.To monitor operational issue in EBMS and escalate create awareness if commitments are not being delivered initiate and resolve any discrepancies.Assist sales and pricing team.Maintain and update surcharges file as guided by trade.Welcoming new agents and providing training to them.Providing training to new joining in project department.Assisting subordinate in understanding emails and shipment terms at times.Keeping follow with respect to location and agent on status of booking issued.At time follow with the client for the payments if long outstanding received from accounts team if any dispute.

Adhere to Quality, Health, Safety and Environment (QHSE) as per international standards.Project Budget analysis in different department.Responsible for handling overall planning and execution of Projects.Generating Daily Status of ongoing projects activities along with completion metrics to Clients and updating operation analysis to our management.Coordinating with clients and vendors for planning / scheduling daily milestones.Timely vehicle placement and hiring of vehicles at the best market price.Ensuring man-power requirement is fulfilled on all projects.Planning and execution of timely deployment of Prime movers while optimizing return on investment.Conducting Cost analysis to reduce the overall costs involved in project completion while providing high degree of satisfaction to Clients.Working with vendor representatives to resolve damaged shipments and item shortages protecting company interests and financial targets.Follow up with Clients and Vendors for billing related issues.