As a Modern Work Customer Success Manager for Microsoft, I am focused on the success of my clients. Enabling them to realize personal productivity gains, team effectiveness all the way to enabling tangible business outcomes, realized through their investment in M365 and effective use of Microsoft Teams.

- Understand customer pain points with current processes and help them build automation solutions using varieties of tools and technologies- Evaluate new tools that can help automation complex use-cases- Implement development best practices and ensure built automations are optimized, robust and easily scalable- Enable customers to build self serve automations

Helping to grow the RPA world, one step at a time. The usual pipeline is:1. We present a Demo of the technology and its capabilities2. The customer chooses a small process to automate for a POC3. After that they either choose to develop on their own, so we undergo a Training, either onsite or online3*. They choose us or a Partner to do the Implementations4. Finally, we offer continuous support (a study says we have the best support in the RPA world)5. Repeat from step 3.I participated in all steps of the journey:1. Demos for some major companies2. Remote or onsite PoCs3. Trainings online or onsite, both for developers and BAs4. Setting Up, Stabilizing and supporting RPA COE.5. Setting up Governance, Deployment Model, Development Framework & Standards6. Code Reviews, Design Reviews and Solutioning the RPA Projects.7. Participated in multiple medium/large sized implementations.8. Support for ongoing partners projects, internal support for new hires.

Linux Kernel MultiPath TCP projectMultiPath TCP (MPTCP) is an effort towards enabling the simultaneous use of several IP-addresses/interfaces by a modification of TCP that presents a regular TCP interface to applications, while in fact spreading data across several subflows. Benefits of this include better resource utilization, better throughput and smoother reaction to failures