Bharath Chandra Email & Phone Number

Karnataka, India

Bengaluru, Karnataka, India

Doha, Qatar

FIFA Worldcup Delivery

Muscat

Bengaluru, Karnataka, India

Bengaluru Area, India

Bangalore

Implementation of Standard operating procedure across the vertical.Generate analytics reports and performance measures to drive continuous improvement.Ensure Quality Preventive Maintenance and Corrective Maintenance within SLA. Driving Six Sigma culture across the Organization through DMAIC principle.Designing Metrics of the vertical to achieve high level of business goals. Driving & implementing change across the vertical & ensure no resistance.Ensure all the resources are streamlined and the processes are fixed for smooth running of Operations.Ensuring maintenance of complete network, inclusive of performance monitoring, preventive & corrective maintenance. Identifying performance bottlenecks and taking adequate measures to rectify faults.

Bangalore

Identified process requirements, monitor process implementation, evaluate process related issues, and identify needed corrective and preventive actions, Prepared necessary reports, interface and coordinate with all levels of staff including senior management. Took initiative in training and mentoring QA executives across Pacific Asia.1.Decreased the defective sales rate from 36% to 4% by implementing a documented employee quality-training program.2.Saved 15000$ in penalty by scrutinizing total call metrics and identified deception in reported datametrics from 2 of 5 vendors in Philippines. 3.Helped growing business by focusing on acquiring new clients via cold calling and extensive follow up which resulted in increasing revenue by 4% annually.

Bengaluru Area, India

Managed and lead a team of employees. Communicated company goals, safety practices, anddeadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.1.Managed Operations from initial start-up to full operational status.2.Managed 2 projects simultaneously (Medical Claims & EDU) for over a period of 8 months and supervised a team of 20 people.3.Increased 3rd and 4th quarter revenue by 60% and conversion rate by over 18%.

Bangalore

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails• Understand customer needs and requirements• Route qualified opportunities to the appropriate sales executives for further development and closure• Close sales and achieve quarterly quotas• Research accounts, identify key players and generate interest• Maintain and expand your database of prospects within your assigned territory• Team with channel partners to build pipeline and close deals• Perform effective online demos to prospects