A dynamic professional with 14 years of extensive experience known for maintaining a track record of successfully improving the growth of the company by meticulously working on IT Service Delivery & Operations, and generating outstanding revenue growth for the business. It is well defined over time through my effective program management, excellent negotiation skills, strategic planning, and team leadership. ★ Impeccable capabilities in exploring and driving strategic & tactical decisions, assimilating and analyzing 360-degree view of a situation, calibrating internal processes to resonate with outside-in realities, articulating technology solutions, business cases & product value proposition.★ An articulate and driven leader with high energy and an engaging personality.➤ WHERE I CAN ADD VALUE•Service delivery experience complex business environment•Exquisite in definition, planning and delivery, and management of technology-based solutions•Trailblazing in defining company vision, mission, objectives, & roadmaps to accomplish short & long-term goals; maintaining cultural sensitivity, establishing rapport with members of diverse groups, & promoting team cohesiveness•Highly adroit in handling end-to-end automation platform delivery & escalations of all platform related issues•Distinguished abilities in developing and supporting successful IT projects and solutions•Piloted incorporating a wide range of applications and technologies, consistently recognized for improving organizational effectiveness and efficiency through creative problem-solving skills•Streamlined and acquired success in leading teams that align business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility for the organization