Senior Digital Analyst
CurrentDeveloped personalized dashboards using tools such as Google Analytics, Adobe Analytics, and Tableau to deliver real-time performance insights to stakeholders. Collaborated with marketing teams to formulate and measure A/B tests, leading to a 35% enhancement in email campaign engagement. Orchestrated a cross-functional team to revamp the checkout process based on data analysis and user feedback.Executed A/B tests and multivariate tests, yielding a 22% increase in checkout completion rates. Collaborated with UX/UI designers to incorporate design changes that enhanced user experience and minimized friction points. Spearheaded the integration of data from diverse sources, resulting in more precise attribution modeling and a 32% reduction in data processing time.Presented data-driven recommendations to C-suite executives, influencing strategic decisions that led to a 30% surge in online revenue. Implemented Google Tag Manager for tracking website events, reducing implementation time by 55% and ensuring accurate data collection. Conducted in-depth analysis of user behavior using heatmaps and session recordings, uncovering UX optimization opportunities that contributed to a 10% increase in average session duration. Collaborated with the SEO team to pinpoint and rectify technical SEO issues, resulting in a 20% increase in organic search traffic. Analyzed user behavior within the mobile app, identifying performance bottlenecks causing user drop-offs. Provided recommendations for optimizing app speed and functionality, leading to a 15% decrease in app abandonment rates. Utilized Firebase Analytics and mobile app tracking tools to monitor and measure the impact of improvements.Created predictive models to forecast customer churn and identify potential retention strategies, leading to a 27% reduction in churn rate.Mentored junior analysts, offering training in data visualization techniques and statistical analysis.Led end-to-end optimization projects.