Bharathi B K Email & Phone Number

Education : An Electronics Graduate , Persuaded Law (Incomplete)Career Journey Question : Do you want to take up what's "RIGHT" or what's "EASY" ? I chose "PASSION"Was fortunate to work in varied Industries : Education, Cosmetics, Agriculture, Networking, Printing, Software, OEM's ( IBM & Accenture). About Me : Sales Renewals , Order Management , AR , AP , Billing , License Administration, Sales & Customer Support , Analysis & Reporting, Relationship ManagementSoft Skills Trainer for Root Cause Analysis using 5 Whys & Fish Bone, Daily Management , Continuous Improvement, Kaizen – Standard Operating Process & Transactional Improvements , Voice of CustomerMy journey :Renewals - Maintenance renewals for multiple products with customers worldwide Order Management - Order processes supported globally Accounts Payable/ Accounts Receivables and Billing: Transitioned from 3rd party vendor to in-house.License Administration – License generation, Workflow Documentation, Stand Operating Procedures, Reporting, Customer Query handling, Root Cause Analysis and counter measures, team management, know how on FlexNet Operations , Filemaker , Key Generator , Octopous, SwitchClient.Sales & Customer Support – Order Sourcing & Processing, Material Planning & forecasting, Co-ordination with Freight forwarding agents & Customers;Sales Analysis & Reporting – Reporting to senior management on actual Sales, Sales outlooks, Open Orders, Stock Analysis, Inventory Ageing, Process study & improvements;Relationship Management – Client Account management, Sales & Stocks planning for clients, Co-ordination with Sales team (internal) and clients (external), setting up SLAs, developing on new clients;Team Management – Directing, Coaching & mentoring the team members for efficient handling of tasks, developing checklists to mitigate human errors, standardised communication techniques, Responsible for their individual performances and team deliverables, taking over functions of new geographies;

Listed skills include Quality Management, Team Building, Requirements Analysis, Public Speaking, and 45 others.