• Key lead in APJ Sales Strategy and Planning RTB team – planning and measuring a robust operating plan & Run the Business strategy • Design and monitor weekly/monthly performance trends, KPI & operational metrics to achieve AOP target• Forecast business performance analysing QTD, Outlook, and RTG plan • Work cross-functionally with BUs and regions to identify business opportunities bridging performance gaps • Assist in designing and building of quarterly business performance executive leadership reviews• Ideated an AI solution – chatbot and automated business performance commentary with IT team to build an early warning system for business performance.

APJ EUC Consumer & SnP Services pricing lead - Responsible for all services pricing related activities such as devising pricing strategies for new services and optimizing price pointsPrice Impact Analysis - Designed scorecard to monitor and analyse impact of price moves on services.Self-serve analytical tools adoption - Spearheaded introduction of tools like SAP HANA and Tableau, saving 30 man-hours each quarter

Key Projects• Analyzed the Media Effectiveness of the campaigns launched in 2014 and proposed channels to target based on Cost Per Acquistion (CPA), Revenue generated (ROI) and MPE . Roles and Responsibilities• Monitoring the capability of ATM channels and Lead Forms continuously in acquiring new customers and products. • Instrumental in analyzing the effectiveness of campaigns and suggesting methods to improve the overall reach and impact.• Assisting clients in planning, designing campaigns and approvals from compliance team.

1.Gap analysis of card accounts and consumer bank accounts - implemented and delivered a system to receive real-time data of critical transactions from all branches.2.Responsible for automating independent modules of reconciliation process in accordance with the operational and compliance procedures of the bank