1. Ensuring timely and adequate shipment as per the contractual terms and requirements after obtaining the most favorable prices and commercial terms from suppliers.2. Skillfully scanning the market and developing new suppliers as per priority while maintaining good and profitable working relationships with existing suppliers and buyers and engage personally with the older and more critical suppliers and buyers.3. Spearheading and managing the operation team while controlling all… Show more 1. Ensuring timely and adequate shipment as per the contractual terms and requirements after obtaining the most favorable prices and commercial terms from suppliers.2. Skillfully scanning the market and developing new suppliers as per priority while maintaining good and profitable working relationships with existing suppliers and buyers and engage personally with the older and more critical suppliers and buyers.3. Spearheading and managing the operation team while controlling all logistics costs like freight, demurrage, and detention charges while providing support to the directors during trade shows and in communicating and negotiating with suppliers after the event.4. Dilligently ensuring all shipping documents are updated for smooth shipment transactions while meticulously coordinating with banks for all trading related documents and payments.In June 2016, I got transferred to OSC COTTON TRADING L.L.C. DUBAI – UAE, sister concern of Cotlink International.Cotlink International is a well-reputed Cotton trader in Pakistan since 1988. With its main emphasis on the export of Raw Cotton and the import of Pulses and Chickpeas, we have captured markets like Bangladesh, China, Indonesia, Thailand, Vietnam, India and are now exploring more export avenues. Show less

1. Meticulously reviewed project performance, determined training needs, and scheduled training sessions while maintaining current knowledge of industry’s new developments, productions, and involvement in network communication.2. Actively liaisoned with team leaders, supervisors, third parties, and operatives to collect information and resolving issues while setting and meeting performance goals and targets to speed-up sales, efficiency, and quality.3. Skillfully planned, supervised… Show more 1. Meticulously reviewed project performance, determined training needs, and scheduled training sessions while maintaining current knowledge of industry’s new developments, productions, and involvement in network communication.2. Actively liaisoned with team leaders, supervisors, third parties, and operatives to collect information and resolving issues while setting and meeting performance goals and targets to speed-up sales, efficiency, and quality.3. Skillfully planned, supervised, and managed changes and daily operations of campaigns.4. Regularly monitored random inbound calls to improve the quality, minimize errors and track operative performance along with motivating, coaching, and retaining staff and coordinating rewards, bonuses, and incentivizing the teams. Show less

1. Prepared and presented operational strategy and training to the employees.2. Diligently scheduled and assigned staff for various campaigns while counseling and coaching staff in diverse discipline.3. Executed planning, communicating, and monitoring job expectations while appraising staff KPI metrics and job contributions in adhering to the policies and procedures.

1. Coached and managed team performance while developing and delivering training.2. Successfully provided support to the call center managers while empathically dealing with customer escalations.3. Executed time management by timely delivery of targets for the team while verifying the sales therein.

1. Responsible for sales and marketing of Home phones, Internets, Cable Television and other products.2. Managed collection, lead generation and processing of customer’s information and the required orders.

1. Spearheaded the ‘Fido Wireless Canadian’ campaign to huge success.2. Promoted to ‘Sales and Marketing Officer’ while being responsible for ‘Cingular Wireless and T.Mobile, USA.’3. Diligently completed the sales KPI while serving as a critical member in the campaign.