 Led team of 3 demonstration specialists, delivering sterling experiences to customers ensuring highest level of satisfaction  Responsible for managing vendors, budgets, cost containment and implementation of SOPs Ensured that targets were met & the customers felt valued, resulting in long term relationships and repeat business budget Managed sell in and sell out, trade analysis, root cause of failures and ensured profitability of each SKU  Helped in the implementation of a new POS system through the company for a better integration of back end to sales  Responsible for increasing the average transaction value by creating value of add on products Responsible for timely vendor orders, in selling and payments to ensure smooth vendor management and high trust Responsible for creating brand equity by ensuring correct product positioning in various kiosks in Delhi-NCR Responsible for effective inventory management ensuring that the revenue per square feet in kiosks gets maximised

 Responsible for back end operations in Food Production, Housekeeping and Front Office departments Ensured highest levels of satisfaction for the guests, also leading to good word of mouth for the hotel chain