-I have a complete hands on experience in the banking,insurance and finance domain.-Forex transaction - Outward Remittances.-Managing the entire bank in absence of Branch Head.-Key contributions to developing customer-value maximization,relationship development with the clients.-Managing HNI clients and coordinate priority payments and high priority requests in order to ensure consistently superior performance.-Analyze internal errors and provide reports, presentation to overcome errors. -Also handling sensitive bank payments-SWIFT, RTGS etc and queries.-Interacting with the Internal/external audit teams for closure of observation.-Conducting & arranging compliance training sessions for the team in regular intervals.-Escalating all fraud cases to the Fraud Department Team to prevent fraud.-Handling branch mailbox on mails received from Complaints Team on a priority basis.

Life and Non Life Insurance industry