• Collaborating with senior LoBs stakeholders to develop and manage architectural designs for a premier global banking customer.• Uphold and enhance the Central EA Repository in accordance with EA guidelines.• Met deadline with exceptional planning and coordination skills.• Trained and mentored employees to maximize team performance.• Managed complaints with calm, clear communication and problem-solving.• Developed and maintained policies, procedures, and controls to mitigate regulatory risks and safeguard company assets.• Collaborated cross-functionally with legal, risk management, and business units to interpret regulatory requirements, assess impacts, and implement effective compliance strategies.• Successfully managed regulatory examinations, audits, and inquiries, ensuring timely responses and remediation of findings.• Stayed abreast of regulatory developments, industry trends, and emerging risks to proactively adapt compliance programs and mitigate potential impacts.

• Transfer of Applications and Services, including the current infrastructure consisting of about 2400 network switches and 1300 servers.• Transition Project for a major Cargo co. from Incumbent vendor to Fujitsu,• IT: Infrastructure, Program Management for European Retail Customers. • Transfer of Different Applications and Services from the Current Russian Service Center to India.

• Oversaw IT-Infra project budgets and resources, identifying risk areas and putting in place the required procedures to comply with regulations.• I acquired the PMP certification and gained experience in project management through personal training programs.• Managed team accountability, motivating staff to achieve delivery targets in line with budget and quality standards.• Project management for various clients in west region, including technologies like private Hybrid Cloud, Virtualization, Data Center, Security, Network Refresh, WiFiWAN migrations, Storage migration, and application migrations• Liaise with required teams to ensure projects are progressed and completed as per plan.• Ensure that project status, issues, and successes are communicated to all the stakeholders, including the project team.• Set and meet realistic deadlines. Forecast changes and communicate current and projected issues.• Effectively identify, escalate, mitigate, and resolve risk. Identify risks and form a contingency plan.• Ensuring adequate project governance is in place

Responsible for assisting sales people in qualifying of customer needs, monitoring and managing technical pre-sales environment, working on execution of specific sales strategies, Training Sales Team on new products and features, Overseeing project management of pre-sales activities. Working towards developing appropriate marketing plans, Qualifying and assigning resources to sales opportunities.

Responsible for Spearheading new Business Development and market entry, SBU for different domains, existing tire 1 & 2 account management, creating sales organization and eco-system of partners in the field of IT services, Outsourced projectsSignificant Milestones:• Instrumental in business (over 4 million USD) in revenues in 2010-2011 and developing business to the tune of 5 million USD• Won Key customized application business for IBM customers in India. (Bajaj Auto Ltd., Shoppers Stop & Jubilant)• Also ensured smooth implementation of the projects by proactively taking responsibility as Transition Manager.• Alliances and partnerships for enabling successful project participation in India & Asia.• Established a matrix organization with an emphasis on multi skills and multi responsibility

Responsible for Hardware & Software administration, Hardware maintenance, Database administration, Software trouble shooting etc. Identifying & deploying new software to improve business systems & processes. Also to Hire, Train, Develop and lead a team of technical persons. The actual scope of the position is expansive and includes departmental direction and full design, installation, engineering, implementation, support, training, administration, and management authority for.- LAN/WAN Network Services - PC Desktop Systems- 24/7 Data Center Computer Operations - Application Systems- Help Desk Operators - Server’s & Server applications Key Projects & Achievements• Setting the mail flow Straight. The relay server was hosted with a third party, changed to the mail service provider.• Getting Dedicated Internet Link in a non-feasible area. Previous internet was used on broadband. Made vendors to get the location feasible and provide a dedicated 1 Mbps Link.• Key member for ERP Implementation.o ERP: IBS from KVN Software Thane.o RDBMS: SQL 2008• Administration authorities for ERP viz. Maintaining all Masters, Users rights, Decision on Request for Change.• Managing Sonicwall NSA 240.

Recruited for selling a broad range of passive and active components to big organization’s; Passive components like Seimon, AMP, Systimax etc. and Active Components like Cisco, Nortel, Sonicwall, D-Link etc., Managed a target of Rs. 3 crore. Key Projects & Achievements• Directed, Designed and Installed a complete 1.25 Cr. LAN/WAN Infrastructure utilizing state-of-art technologies to provide connectivity disparate UNIX, Windows NT, EMC Storage and PC Systems. For Credit-Suisse (Worli office).• The project was completed in just two months; LAN Connectivity for 440 nodes and a Data Center consisting of 29 Server racks; all patch panels in the racks replicated on a Main Patch Panel. All the Users were also only on the Main Patch Panel.

Managed a 27 member tech-support team; supporting end user’s; sale’s team at HO, the technical team at branches and the whole channel. Also managed the internal network at HO consisting of 70 computers, 3 Macs, 4 network printers etc. Analyzing the team strengths and weakness and forwarding it to the CEO regularly. Maintained all India IT asset track and giving approval for new pc as well as up gradation as and when required.

Managed a 27 member tech-support team; supporting end user’s; sale’s team at HO, the technical team at branches and the whole channel. Also managed the internal network at HO, Analyzing the team strengths and weakness and forwarding it to the CEO regularly. Maintained all India IT asset track and giving approval for new pc as well as up gradation as and when required. Key Projects & Achievements• Successfully implemented linux based mail subsystem (Netcore), throughout the organization; shifting the previous Mail system which was a web mail from Satyamlan mail.• Delivered 3.95 lacs in cost savings through aggressive negotiation of contract on a budget of 5 lacs for mail space and software. (Netcore).• Decreased inventory, application pricing and licensing expenses drastically by establishing standardization of applications, PC desktops and Networking systems.• Supported the steering team while implementing the ERP system through the organization; and achieved the target of implementing the ERP in 3 months. ERP: IFS (Sweden Based) RDBMS: Oracle 10G• Managed Fortigate 100A• Managed and maintained Citrix farm of two servers completely in-house for two years. Without any prior knowledge of Citrix.• Citrix Responsibilities includedSupporting Citrix Architecture on Windows 2003 servers.Coordinate with engineering team for new Citrix server installs and upgrades.Publishing applications on Citrix farms after coordinating with application owners.Application streaming and Application Isolation Environment for deploying non-engineering application.Administration of Web Interface, Installation Manager, Citrix Secure Gateway and Terminal Services.Creating and managing policies.Creation and management of roaming profiles with folder redirection.Creation of Active Directory groups for deployment of applications.Dealing with access problems, diagnosing and troubleshooting all incidents related to Citrix

Recruited as Technical Associate for supporting US customers solving their Dell-Desktop related problems online. Maintaining the KRA’s like FTR (First Time Resolve) and CSI Customer Satisfaction indicators) regularly was a key responsibility.

Troubleshooting Desktops, Servers, Printers and Peripherals. Most of them on the Novell Netware 3.11 Network. Configure Internet and Online service access for end user. Customer support over telephone. Call allotment to junior engineers.

Worked as a hradware engineer.