Bhaumik Dixit Email & Phone Number

Ontario, Canada

Mississauga, Ontario, Canada

• Resolved client concerns by proactively identifying problems and providing efficient solutions that led to significantly high retention of clients.
• Provided banking solutions to clients by providing them with detailed and accurate information on the various banking services that were available to them.
• Awarded recognition for receiving 98% positive reviews in the customer survey in various categories including interpersonal communication skills and problem solving skills.
• Lead point of contact to assist and resolve customer banking issues.

Toronto, Ontario, Canada

• Demonstrated professional etiquette by responding empathetically to various customer complaints resulted in improving 32% positive feedback rate.
• Resolved on an average of 80 inquiries per day on first call.
• Promoted and offered products and services by consulting, gathering information, and evaluating customer needs.

• Developed and implemented innovative marketing campaigns and aligned the value-added services to consumer trends that led to optimizing the organizations business model and increased revenue index.
• Managed a cross functional team of client service managers and designers to increase productivity and quality of the project by fulfilling bottom line objectives.
• Implemented time saving method to streamline design tasks which resulted in more work outcome from designers and improved office efficiency.
• Implemented a marketing campaign that promoted government subsidized solar installation program through newspaper, digital marketing and radio campaigns that resulted in a 49% increased growth of customers in a span of.
• Rebranded the product strategy for a CPG client that led to 25% increased revenue for the client in 6 months.
• Planned and managed Digital Marketing campaigns, E-commerce strategies and profitable social media ad campaigns on various platforms such as Facebook, Instagram, LinkedIn, and YouTube resulting in increased revenue.

Auckland, New Zealand

- Approaches and engages customers- Link sell, Substitute sell, cross sell- Highlights price promise and shop and collect- Knowledge of store sales targets (daily, weekly)

Auckland, New Zealand

• Has worked as a Event Planing Assistant by assisting them to promote the Secondary School Symposium Event.
• Assisting in managing to promote the event on social media platforms by using different promotional strategies.
• Preparing proposals to get sponsors and partners for the event.
• Coordinating and assisting for Auckland City for Peace Awards 2015 event.
• To promote the event through digital video content marketing on social media platforms.
• Made after movie for the event for post event promotion activity.

Vadodara Area, India

• Maintained excellent client relationship and service level agreement with the existing and potential clients.
• Developed marketing and advertising project briefs to drive the activities and deliverable collaboratively with external media agencies, manufacturers, and suppliers to increase brand awareness.
• Singular point of contact between clients and designers to align project objective to meet inter-departmental objectives and outcomes.
• Designed and developed marketing content for pamphlets, brochures, posters and newsletters as required to promote the brand or key programs and initiatives.
• Provided Offset and Digital Print solutions to clients by suggesting best quality print materials based on the project quantity and requirement.
• Planned and designed market research questionnaires and implemented required strategies which resulted in 37% growth in customer retention in a span of 6 months.

Sales And Marketing Connections Program, Acces Employment In Partnership With Humber College

Business Communication | Critical Thinking | Digital Media | Design Thinking | Project Management

Graduate Diploma In Applied Management, Business, Management, Marketing, And Related Support Services, Level 7

Graduate Diploma in Applied Management Otago Polytechnic (October 2014 – August 2015) Specializing in Marketing and Sales • Applied.

Post Graduation Diploma In Marketing Management, Marketing/Marketing Management

Education record

Bachelor Of Commerce (B.Com.), Accounting

Insurance

Risk Management Principles and Practices