Quality Assurance Analyst Iii
Manhattan, Kansas
• Worked on multiple initiatives to help – increase the quality of defects from the Support team – identify tickets that are prioritized for release – discuss the technical requirements & blockers before the development team starts working• Participated in tiger team to address a critical ongoing issue• Played a key role in the team that was instrumental in reducing the defect count from 200+ to 28• Helped Tier III Support and members from other departments with their queries & issues• Worked with the product documentation review team to curate the help articles• Held QA collaboration meetings to share product knowledge• Conducted Test Planning Workshop to discuss the various strategies & techniques related to – requirements analysis, – test planning, – test analysis to help the team participate more effectively in the agile ceremonies• Reviewed & provided feedback for test cases• Continued to build the product test suite for the various automation needs• Served as the Product Owner on a RPA project• Researched & dabbled a bit on Performance Testing tools & test scripts• Created test cases for Performance Testing• Participated in a feature RRAD team to prepare for the rollout of a high impact feature• Tested the migration of the product to AWS• Participated in the The Forem's Level Up program• Co-owned the Alpha Testing initiative to get feedback from internal stakeholders• Performed various types of testing as needed - Functional, UI, API, Regression, Integration• Handled the releases to the production environment Tools & Technologies: TargetProcess, MySQL, PHP, XMind, Visual Studio, Miro Board, Postman