Bhavik Kumar Email & Phone Number

Ahmedabad, Gujarat, India

Ahmedabad, Gujarat, India

• Managing Client in Real Estate and Education Industry.• Identifying and resolving client queries.• Creating marketing strategies to achieve organizational goals.• Implementing marketing campaigns from ideation to execution.• Managing the marketing budget.• Staying updated with the latest marketing trends.• Creating Social Media plan on monthly basis.• Coordinating with the Graphic design, Video editing, Social Media and Copy team.• Budget planning and executing… Show more • Managing Client in Real Estate and Education Industry.• Identifying and resolving client queries.• Creating marketing strategies to achieve organizational goals.• Implementing marketing campaigns from ideation to execution.• Managing the marketing budget.• Staying updated with the latest marketing trends.• Creating Social Media plan on monthly basis.• Coordinating with the Graphic design, Video editing, Social Media and Copy team.• Budget planning and executing social media campaign with the digital marketing team.• Coordinating with the developers for website development. • Resource management on daily basis. Show less

Ahmedabad, Gujarat, India

• Working closely with Director and Business development team.• Creating and implementing marketing strategies.• Looking after social media plan.• Running campaign on social media generating leads.• Resource planning on daily basis. • Implementing new tech and tools for smooth processes.• Coordinating with the developers for website/application development.• Supervising graphic designs and video editing for approvals.• Out sourcing digital marketing and handling… Show more • Working closely with Director and Business development team.• Creating and implementing marketing strategies.• Looking after social media plan.• Running campaign on social media generating leads.• Resource planning on daily basis. • Implementing new tech and tools for smooth processes.• Coordinating with the developers for website/application development.• Supervising graphic designs and video editing for approvals.• Out sourcing digital marketing and handling reports.• Quality assurance and Escalation handling in customer support department.• Handling team of 15+ Show less

Ahmedabad, Gujarat, India

·Orientation to customers regarding the organization's products and services. ·Troubleshooting and solving customers' problems. ·Creation of ids of MS, DA, ASSET and their related tasks. ·Doing data quality checking for P&P and AD mode ASSET Schools. ·Class up-gradation and ensuring schools going live for DA, MSM and MSE, ASSET Dynamic. ·Support to the customers using the organization's tools.·Order Entry & Processing, Payment entries and reconciliation. ·Resolving… Show more ·Orientation to customers regarding the organization's products and services. ·Troubleshooting and solving customers' problems. ·Creation of ids of MS, DA, ASSET and their related tasks. ·Doing data quality checking for P&P and AD mode ASSET Schools. ·Class up-gradation and ensuring schools going live for DA, MSM and MSE, ASSET Dynamic. ·Support to the customers using the organization's tools.·Order Entry & Processing, Payment entries and reconciliation. ·Resolving Sales issues for order entry and payment related updates in the system. ·Weekly reporting structure. Show less

Ahmedabad, Gujarat, India

·Understanding the project requirement. ·Creating network with professional through LinkedIn.·Collecting data from professional over the call according to the project requirement.·Worked under various industry (IT, Manufacturing, Construction, Food, Pharmaceutical, Transportation, Legal and Accounting Industry).·Connecting with several professional from all over the world (North America, Europe, the UK, Australia, South Africa, Middle east and Asia).·Providing required… Show more ·Understanding the project requirement. ·Creating network with professional through LinkedIn.·Collecting data from professional over the call according to the project requirement.·Worked under various industry (IT, Manufacturing, Construction, Food, Pharmaceutical, Transportation, Legal and Accounting Industry).·Connecting with several professional from all over the world (North America, Europe, the UK, Australia, South Africa, Middle east and Asia).·Providing required project training to the new resources. ·Cold Calling 80+ call per day. Show less

Ahmedabad, Gujarat, India

·Handling customer queries through inbound call.·Relaying extensive product/service information to customers.·Escalation handling.·Managing Customer data through CRM.·Call Auditing·Maintaining Customer satisfaction and Loyalty.·Keep records of customer interactions, process customer accounts and file documents.

Master Of Business Administration - Mba, Accounting And Finance

Bachelor'S Degree, Business/Commerce, General

Commerce