British Telecom (Mumbai, India) Design end to end solution for various requirements in BT wholesale L2C stack. Identify impacted components and work closely with various component designers to verify the feasibility of the end to end solution from their individual component level. Responsible for tracking completion of designs (e2e as well as individual component level) and provide status updates to various stakeholders. Help development team as well as test team get clarifications for their queries regarding the requirements and the solution. part of solution design team for Service Order Management layer for Next Gen BroadBand (NGBB) squad under the Simplify program.

SPRINT (Mumbai, India) Managing a team of 29 associates (India, Mexico and USA) involved with e2e Testing of Order Management processes for Sprint Mobile products.  Responsible for on time delivery of quality product. Leading Transformation efforts to implement Automated Framework designed by Tech Mahindra.SYNAPTOP (Mumbai, India)  Functional requirements capture. Setup efficient Quality Processes and Test Strategy to test various apps in Desktop as well as Mobile (IOS + Android) environments. Lead the Automation efforts using Selenium Web-Driver. Bright House Network (Mumbai, India) Review existing vs proposed Business Processes used by BHN to provision various products/services (VOIP, High Speed Internet).  Document Test Plans and Strategy to test various Provisioning flows using the new provisioning applications being developed for BHN.  Manage team of 4 Testers (India and USA)CenturyLink (Mumbai, India || Denver, CO, USA) Work closely with Business users, along with various delivery teams at onsite and in India to understand the end to end requirements.  Ensure proper test coverage of the service fulfilment workflows for various products (MOE, GPON) Coordinate with different test teams from all applications included in the L2C stack for efficient test coverage. Assist various teams withbtest data setup. Manage System test team consisting of 6 members (India + USA)

Tester for CenturyTel (Mumbai, India / Austin, TX):•Understand the SIP based VOIP product along with the Network structure laid by CenturyTel to cater its VoIP services.•Was trained by client in US on the VOIP technology and the network that they were using for their product.• Successfully designed an effective Mediation logic used to differentiate various calls (Local, Long Distance, International, etc) for rating and billing activities.• Gained deeper insight on various IP based networks and products along with the Fulfillment systems being used to capture various telecom orders and provisioning the same.Test Lead - Qwest Communications (Arlington, VA / Dublin, OH):• Gained understanding of various telecom products likeo SIP Trunks (SIP protocol based Voice Service)o VoIP (Voice calls over Internet)o MoE (Ethernet based Services)• Analyse the requirements to include these products in their already existing fulfillment application for order Capture and Provisioning. • Gained a good understanding of various IT applications being used as a part of the Fulfillment activities involving Order capture and Provisioning of the service/products. • Assisted the IT team in understanding the requirements on the functional level and help them develop and test a functionally perfect product.• Effectively discussed the requirements and issues related to requirements (raised by the IT team) with the business/Network users from Qwest.• Acting as an onsite coordinator, also managed the client and was responsible for ontime deliveries from offshore. Was a single point of contact for client in case of any delivery issues.

Working for Reliance Infocomm (now Reliance Communications):• As a CDN Operations Engineer managed IPTV services and the underlying Network for Reliance Communications• Gained Excellent experience on various technologies like:o IPTV (Broadband based Television Services)o VoIP (Voice calls over Internet)o MPLS (Protocol used for various Network services)• Developed an excellent understanding of various Telecom Network topologies as well as various IP based products and protocols