Bhavya Gupta Email and Phone Number
As a seasoned Business Transformation professional, I am passionate about leveraging technology to catalyze continuous business improvement. With a solid foundation in Mechanical Engineering (B.Tech) and further honed by a Lean Six Sigma Green Belt certification from ASQ, I have cultivated a unique blend of technical expertise and process optimization acumen.Throughout my career, I have demonstrated a consistent ability to deliver tangible results, ensuring streamlined services, enhanced productivity, and increased efficiency. My approach is rooted in a deep understanding of change management principles, which allows me to closely monitor and guide transformations effectively.At EY, I have taken the lead in driving tech solutions, from process mining with Celonis EMS to implementing a Time Recording tool that captures work hours for efficiency studies. My role as a product owner and my involvement in developing service delivery quality platforms underscore my commitment to excellence and client satisfaction.I excel in gathering and transforming data for multiple KPIs, creating business case solutions, and executing frameworks that support our core client-serving teams. My proficiency in tools like Power BI enables me to perform both quantitative and qualitative analyses that inform strategic decisions.I am always eager to explore new opportunities that challenge my skills and allow me to contribute to organizational growth and make it a better working world.
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Senior Manager - Business TransformationMarsh MclennanDelhi, India -
Business Transformation - ManagerEy Oct 2023 - PresentNoida, Uttar Pradesh, India• Engaged in process optimization with process mining and task mining techniques/ tools• Conduct research and comparative analysis to recommend product/ tool enhancements• Responsible for project status tracking/ reporting and optimum resource management• Build and Implement user friendly tech enabled solutions to fulfil client requirements -
Business Transformation - Assistant ManagerEy Oct 2022 - Sep 2023Noida, Uttar Pradesh, India• Responsible for continuous improvement of Y-o-Y efficiencies for various processes/ tasks• Product owner for Time Recording tool used to capture chargeable hours in a disciplined way• Track and improve Standard time per task and Cost per Delivery for various processes/ tasks• Responsible for project management of large, complex projects with multiple stakeholders across the globe -
Delivery Excellence - SeniorEy Aug 2021 - Sep 2022Noida, Uttar Pradesh, India• Support core client serving teams in their Improvement opportunities agenda• Gathering, transforming, and reporting data for various KPI’s under categories such as Talent, Delivery, Financials, Learning, Compliance Management, Process and Automation• Perform quantitative and qualitative analysis with the use of Power BI dashboards and other visualization tools• Create business case on solutions, frameworks, methodologies to meet requirements of core client serving teams -
Delivery Excellence - SeniorEy Nov 2019 - Aug 2021Bengaluru, Karnataka, India• Led the development and deployment of Quality Monitoring checklists for various processes/ tasks• Implementation of Customer Experience Survey to seek feedback on service delivery• Responsible for improving the scores of Quality Monitoring checklists and Customer Experience Survey • Support execution of projects involving multiple stakeholders and coordinate global discussions -
Production & Quality - Technical Support ExecutiveBanbros Engineering Pvt. Ltd Oct 2018 - Nov 2019Ghaziabad, Uttar Pradesh, India• Quality assurance of in-coming material, production processes and final product• Improving overall efficiency and quality of production processes and final product• Responsible for vendor development, standardisation and quality audits• Implementing and taking control of various quality techniques such as RTY, Process Mapping, QC Tools, Lean Tools• Take control and resolving complex technical and escalated issues• Monitoring, identifying and improving parts and final product after understanding recurring customer problems• Maintains/builds strong relationship with other departments that impact overall performance• Participate in company’s promotional programmes such as exhibitions and fairs -
Operations AssociateAkiva Superfoods May 2018 - Oct 2018Gurgaon, Haryana, India• Plan workforce use and implement new techniques to optimize workflow• Conduct online research for developing relations with new and competitive logistic firms and warehouse supply partners including cost benefit analysis• Preparing order processing and dispatch schedule sheets ensuring timely dispatch on online channels and offline channels (retail outlets)• Track order delivery performance on a regular basis and work closely with customer care team to ensure queries/complaints related to orders are addressed in an established TAT• Regular check of physical inventory by preparing daily report of stock movement and performing Bi-weekly audits• Perform various ad-hoc activities such as raising purchase order for equipment maintenance, order and restock warehouse and office supplies, etc. -
Production & Quality EngineerBanbros Engineering Pvt. Ltd Sep 2015 - Mar 2018Ghaziabad, Uttar Pradesh, India• Plan workforce use, assembly procedure and machine layouts to optimize workflow• Establish and reinforce maintenance and safety procedures• Ensure maintenance of appropriate level of inventory used in production• Meet clients to understand specific requirements and critical issues, thereby taking an appropriate action• Take care of the entire production cycle from machine manufacture till dispatch• Quality assurance of in-coming inventory and final assembly• Participate in company’s promotional programmes such as exhibitions and fairs
Bhavya Gupta Education Details
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Mechanical Engineering
Frequently Asked Questions about Bhavya Gupta
What company does Bhavya Gupta work for?
Bhavya Gupta works for Marsh Mclennan
What is Bhavya Gupta's role at the current company?
Bhavya Gupta's current role is Senior Manager - Business Transformation.
What schools did Bhavya Gupta attend?
Bhavya Gupta attended Baddi University Of Emerging Sciences And Technology, Budha (Makhnumajra), Solan.
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Bhavya Gupta
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