Bhavik Shah Email & Phone Number

Certified Advanced Customer Success Manager, Knowledgeable and performance-driven, managing high value accounts, retaining and expanding, developing client on-boarding processes and building lasting relationships.Certified Knowledge Manager with end-to-end project implementation experience in a typical multinational support environment. Experience in managing a variety of Salesforce projects for support center including building knowledge management module, workflows and queue management, entitlements and milestones, etc.Certified Gainsight administrator with experience in leading Gainsight NXT implementation project in a fast paced, industry leading SaaS startup.Possess strong customer orientation, great technical & communication skills, excellent problem-solving skills, and significant ability to successfully lead and manage a group of people.

Listed skills include Backup Exec, Virtualization, Backup Solutions, Storage, and 14 others.