Bhawna Sharma Email & Phone Number

With over 9 years of dedicated experience as a Business Analyst, I have honed my expertise in diverse sectors such as Banking, Food Service, Healthcare, Internet Service Providers, and Telecommunications. My multifaceted skill set includes Business Analysis, Risk Analysis, Change Management, Incident Management, and Business & Team development.I excel in gathering, analyzing, and documenting business and functional requirements, transforming them into comprehensive software requirement specifications (SRS). My proficiency extends to Project & Team Management, where I oversee task assignments, review progress, and ensure seamless project delivery. As a Microsoft Certified Technology Associate and ITIL V3 Certified professional, I bring a strong foundation in Software Development Fundamentals (.NET Framework/ C# & VB .NET Programming) and Database Administration Fundamentals.I have a proven track record of successful contributions, such as onboarding critical apps like GLBA and FIDICIA in SailPoint, conducting Shared Drive cleanup activities, and playing a pivotal role in SailPoint application support. My commitment to excellence is evident in my involvement in the software testing process, including the development, review, finalization, and execution of test cases for User Acceptance Testing (UAT) and Quality Assurance (QA).Throughout my career, I have demonstrated a keen ability to liaise between business, development teams, and technology, ensuring the alignment of strategic initiatives with business objectives. I have actively contributed to the planning and implementation of projects, developed business unit analytics, and played a key role in strategic planning activities.My commitment to continuous improvement is reflected in my role as a consultant, collaborating with corporate offices, project managers, auditors, and client representatives to enhance future proposals. I possess a comprehensive understanding of business and management principles, strategic planning, resource allocation, and production methods.As a proactive communicator and problem solver, I am dedicated to fostering collaboration and ensuring the successful execution of projects. With a background in executing database queries using SQL, creating training documents, and providing end-user training, I bring a holistic approach to driving operational excellence.