Brad Howard Email & Phone Number

Saint Paul, Mn, Us

Minnesota, United States

In this role, I collaborated with business partners to determine learning needs, designed and developed training using Articulate Rise and Camtasia, and managed vendor relationships, including finalizing a partnership with Quantum Workplace. While there, the organization acquired another company, and I helped implement the learning and development strategy. As part of the acquisition, 200+ employees were onboarded with company systems, process and procedures. I ensured the training plan was in place for this acquisition and helped create necessary training documents and courses. * This was a contract position for an engineering company in their Human Resources department working as their Learning and Development Manager while the current manager was out on leave.

Led a team of 6 learning professionals who created skills-based training programs and courses for the organization as part of the Human Resources Department. In my role, I established a strategy and led a restructure of the team to maximize efficiency. A key outcome for my team while at Blattner included the design and development of a best-in-class field onboarding program. This program included a two-week session in our corporate office followed by a six-week field-based program designed to get new field employes acclimated to Blattner and their roles in the field. In 2023 we trained over 400 new field employees.

Eagan, Minnesota

I led a team of 16 people that included, instructional designers, knowledge management professionals, and facilitators. In my role, I collaborated with key leaders in operations (our customer service, billing and enrollment, and claims teams) to determine business learning needs and prioritized work with my team to ensure those business needs were met. As a people leader, I was responsible for coaching and feedback to ensure team members had the information and tools to succeed in their roles.While at BlueCross, my team delivered on numerous projects to help our business partners improve performance. A primary example of this was a redesign of the customer service new hire program. We created a phased program that include on-the-job training between each of three program phases. We also established spaced repetition learning for key components to help learners commit that content to long-term memory. The redesign of the program reduced attrition during the training by nearly 10%, and improved efficiency once completed based on call performance indicators.

Greater Minneapolis-St. Paul Area

I worked with company leaders, including doctor owners, to create an L&D strategy for the organization. This included, establishing a vision, short-term and long-term goals, and a roadmap for learning programs and courses for the learning function. The strategy included consideration for growth in new states and incorporated instructor-led, blended, and eLearning delivery options. The strategy also included the creation of an L&D budget. I worked with our CFO to establish budget parameters and created, implemented, and maintained the budget. Prior to my role, training at Park Dental was limited to in-person training. A key component of the budget provided resources to purchase a Learning Management System (LMS) as well as key eLearning development tools.

Greater Minneapolis-St. Paul Area

I started as an Education Consultant in a small training group focused on meeting the training needs of the IT Department. This included designing and developing onboarding training for new IT employees, as well as ongoing training on systems, processes and procedures.I was promoted to Training Manager in the Operations department. As a Training Manager, I was the instructional design lead for a group of six designers and developers on a team of 15+ learning professionals. Rapid change in the learning space, including a favorable response to eLearning as training modality, caused inconsistency in learning design. As a design lead, I guided the team through a project to create best practices, processes, and procedures for the design team. A key outcome of this project included standard templates focused on a strong user interface design to ensure a consistent learning experience for all courses.

Greater Minneapolis-St. Paul Area

As a Course Developer, I led the instructional design of 4 to 7 classes per quarter. Working in collaboration with subject matter experts, I designed the content and learning activities for courses in the Business, Education, Human Services, Technology, and Psychology programs.While at Capella, I had the opportunity to build courses for the first undergraduate program. Focused primarily on courses for the School of Undergraduate studies, I helped design and build fully online, self-paced courses that integrated technologies like Flash to enhance the learning experience.

Bachelor Of Business Administration (Bba), Managment, Marketing

Master Of Education (M.Ed.), Instructional Design