Bianca Johnson Email and Phone Number

Currently coordinating International Students and families into the Victorian Education System. Working in a culturally diverse primary school while studying a Diploma of Community Services at Holmesglen TAFE.

Jan 2013 – Ongoing Kidz On Nepean Children’s Clothing Store • Opening and closing the store• Management of the till including ETPOS settlements• Retail Sales - Complete transactions in a quick and efficient manner• Customer Service - ensuring all customers receive excellent, prompt and courteous service• Assist customers with questions, needs and purchases• Cultivate successful relationships with all customers• Assist in social media advertising and communication• Greeting everyone in a warm and friendly manner – treat people how you want to be treated!• Stock Control via ordering and management• Visual merchandising

B-Clean Services Domestic Cleaning Service (Own Business)• Promoting business through social media avenues• Invoicing• Debt collection• Balancing monthly accounts via Invoicing App• Stock Control of cleaning appliances and equipment• Time Management of clients and rostering• Domestic Cleaning of homes via a 2 hour Rotation• Quality Control• Customer Satisfaction surveys

Admin support to Practice manager and directors.HICAPS processing.Diary/appointment management.Customer service focus for 8 on site physiotherapists.Payment reconciliation/Banking.Procedure book maintenance/development.Stock control and inventory management.