Bianca Li Email & Phone Number

Canada

Toronto, Ontario, Canada

Projects included: Automating Box drawing, Automating Flyer run, Spot Check reduction, OS Image QC and Spot Check• Incorporated Lean Six Sigma approach to multiple improvement projects at different DMAIC phases. Created project pages to define the problem, set baseline measurements using past data sets and sample testing, performed root cause analysis and monitoring post implementation results against initial goals and adjusting as required to ultimately improve operating efficiency.• Supported the Content Improvement team and Operating department through various ad-hoc analysis, detailing root cause analysis of spikes and drops of UEV and presenting actionable item in the form of emails, reports and presentations.

Missisauga, Ontario

• Implemented an excel business model for $500 million supply chain finance revamping the MVA reporting process used for summary views to drive key insights on operation performance, specifically forecast accuracy and identifying potential risks to goal • Consolidate a detailed summary model to showcase variance analysis across the plant divisions in Canada, increasing efficiency by 85% for end users by replacing files with redundant information to a standardized master file • Supported the broader team through the preparation different analysis tools (MOH index, AOP, Key driver trends) and period close performance review deck to present to senior leadership manager highlighting key drivers and areas of opportunities• Collaborated with various stakeholders, driving sustainable solutions and finding areas of opportunities for future applications of business model to satisfy end user needs while gaining more insight to understanding the business

Toronto, Canada Area

Toronto, Canada Area

As Director of Outgoing Exchange, the role requires to maximize the number of Exchange Participants (EPs) realized and deliver quality experiences for EPs in exchange preparation by maintaining a high level of customer service. The primary responsibility will be to act as a liaison between members and the Local Community Party (LCP), as well as to be the first person that members can contact when faced with any issues. Additional responsibilities included mentoring new members of the team and ensuring that they are confident and capable of handling any responsibilities and challenges in their way by providing weekly meetings and constant constructive feedback.

Toronto, Canada Area

Provided excellent customer service both internally and externally with clients through emails, calls and face to face interactions in a professional manner reflective of the firm. Proficient use of Tax prep software and Microsoft Office used to create client business tax returns, personal tax returns, generating trust fund accounts as well as t-slip request for over 800 clients.

Toronto, Canada Area

As an Exchange Participant Manager, there is a key responsibility to be in direct contact with exchange participants and ensure their leadership development and proper customer service within the AIESEC exchange program. Other responsibilities include guiding exchange participant through the exchange process and leadership development model, Participating in Outgoing Preparation Seminars and Reintegration events and Attending Global Citizen/Talent meetings & LC wide events.

Bachelor Of Business Administration (Bba), Co-Op Management And Finance Specialist, 3.61

Activities and Societies: AIESEC Outgoing Exchange Vice President for Scarborough Campus Competed in MESA Management Olymics 2015, UTSC.

International Baccalaureate Diploma, High School/Secondary Diplomas And Certificates, Gpa 3.96

Activities and Societies: Varsity Touch Rugby Frontlight Institute Chosen Children Village Club Graduated with an IB diploma score of 38.