Hi, I am Bianca, graduated in Human Resources and specialized in the segmentation of personal department, where I have been working for more than 10 years.Working with numbers and papers made me an analytical, organized and focused professional. Through time, I developed a creative and a meaningful approach to the use of this information, in order to make a difference in people's lives, and so companies opened their minds to my ideas. I created projects for process improvements, systems implementation and General Data Protection Law – GDPL, which have led to the overall modernization, optimization and security, as well as a greater use of the time of Managers, Leadership, Administration and Board of Directors.I truly believe that it is valuable to have access to information by the Human Resources area, therefore, several initiatives of endomarketing were carried out, opening space for people and teams, widening communication and corporate image, such as the creation of Intranet and training for service in Brazilian Sign Language- Libras that provided that currently a chain of retail stores, in each of its units, customers of the deaf community have adequate service.I love challenges, in 2018 even with a consolidated career, I went after a dream and set off on a study and work exchange in Europe achieving fluency in the English language, since then I have also worked as an English teacher and translator english-Brazilian Portuguese.