Bianca State Email & Phone Number

Bucharest, Romania

Bucharest, Romania

- Developed and maintained long-term relationships with clients while solving their requests and assessing their needs promptly and efficiently;- Created and implemented three instruments for increasing the consumption rate in companies and encouraging their employees to use our platform, one of them with a success rate of 7.8% in the first 24h;- Generated ideas for company development and services improvement, such as internal system automation, working on improving the way we communicate with clients (via email or in meetings), newsletters, collections, and quizzes for generating consumption and account activation;- Aided with all the billing inquiries, invoice registration and payment, lists of the Bookster subscribers, and other operational requests for the companies in my portfolio;- Participated in meetings (both online and offline) with the Bookster’s ambassador or the decision makers of the companies in my portfolio to have a better understanding of their business, future plans and how can we contribute to them.

Bucharest, Romania

- Facilitated the transition from the educational system towards the labor market environment.- Attended soft skills and hard skills trainings designed to develop new and practical abilities.- Acquired business operational knowledge through hands-on daily practice and training.- Developed and applied project management skills in a corporate environment.