Bianca Ross Email and Phone Number

Hello! 👋🏻 My name is Bianca and I am currently employed as a Customer Service Representative at L'Oréal NZ. This role involves providing administrative support such as processing orders, creating returns and managing day-to-day ad hoc tasks for our key stakeholders. Additional to my role, I also work alongside Consumer Advisory as the escalation point for our NZ E-Boutique to assist with queries, conflict resolution and problem solving. 👩🏻‍💻As a professional: I have over 12 years of Customer Service experience working at a wide range of organisations - all including administration, client relations and sales. I am an analytical, ambitious and highly organised go-getter who values environments with opportunity for personal and professional growth. 🥾Personal:Outside of work - who am I?- Hiker, usually smaller hikes on the weekend.- Avid reader, take my E-reader with me everywhere. - Tutor for Afrikaans & English, mainly helping with CV translations. - Coffee lover. Summary:AUT Bachelor of Business Graduate 2021.* Major in Management. * Minor in Economics and Small Medium Enterprise.Over 12 years of Customer Service experience, some including: +1 year as L'Oréal Customer Care Rep+1 year as Assistant Manager+3 years as Pharmacy Assistant +3 years in Beauty AdvisoryKeywords: Client Relations, Organisation, Stakeholder Management, Communication, Account Manager, Customer Services, Problem Solving, Team Leadership.