Experienced Customer Service professional, I have over 10 years of experience managing multi-disciplinary functions, including Dental Care as a Lead Dental Assistant at Atlanta Endodontics and Office administration as a Administrative Executive assistant at a ACAJ, and now as a Quality of Care Coordinator at Delta Dental of California.I am a focused problem solver, constantly trying to streamline processes and generate efficiency.Keen to employ novel methodologies to produce innovative solutions, I like to keep myself abreast of latest industry and marketing trends.I am also fond of Horseback riding and hiking.I am proficient in Spanish and Portuguese.I can be reached at biancafmoraes@outlook.com.Specialties: Healthcare Management, Internal Communications, Front Desk, Customer Satisfaction, Staff Coordination, Interviewing, Reasoning Skills, Communication Skills, Analytical Skills, Detail Oriented, Facilitation, Interpersonal Skills, Coordinating Activities.