Matthew Singer Email & Phone Number

Rancho Cordova, California, United States

Provide analytics consulting for the organization as a representative of the Data & Analytics Center of Excellence. Perform current state assessments and deliver recommendations for improving D&A posture and literacy. Develop communication and change management strategies and plans for enterprise data enablement projects. Implement stakeholder and initiative tracking tools and guidelines for the D&A CoE. Develop, monitor, and report on team KPI progress and perform regular D&A CoE stakeholder analysis. Consult with Delta Dental’s executive staff on data visualization and storytelling opportunities.

Roseville, California

Organized and lead joint application design (JAD) sessions with clients. Gathered requirements and developed user stories for system/software enhancements and report requests. Document and prepare/present business and functional requirements for client approval. Designed user interfaces and model process/system flow diagrams. Created use cases, reviewed test cases for quality assurance (QA) team and performed user acceptance testing (UAT). Developed user guides for client training and provided formal demonstrations of product when needed. Tracked and communicated progress of software development project using Azure DevOps.

Rancho Cordova, California

IBM Cognos Real-time product owner, developer and administrator. Reviewed business and production processes to create real-time business intelligence reporting solutions. Using data analysis, provided recommendations for business process improvements. As a data steward for the Optics Group provided data governance over VSP’s network of lab management systems. Created an order prioritization and status communication tool for claims CSRs to take tier 1 calls for the lab network. Developed a centralized reporting solution and established business processes that allowed production staff to match mis-routed frames, reducing costly replacements. Met with lab staff to define a set of order profiles and design algorithms that enabled labs to start orders without frames. Implemented new ETL methods to increase reliability and integrity of data.

Rancho Cordova, California

Provided business analysis and data/systems solutions for VSP Optics Group business initiatives. Identified opportunities for standardization and automation in business processes to decrease inefficiencies. Standardized data and system configurations to increase reliability and integrity of data. Implemented an automated reporting solution for Finance to collect on past due and voluntary auto-deduct accounts. Served as an analyst on VSP’s enterprise Master Data Management (MDM) implementation and Salesforce rollout. Established and coordinated a cross-functional implementation process for new product releases. Worked with Supply Chain and Finance to create an automated cost of goods sold reporting solution. Coordinated an overnight relocation of VSPOne Sacramento’s Finishing dept. from Rancho Cordova to VSPOne Folsom.

Lacey, Washington

Managed all IT related projects and vendors for building out and later expanding the VSPOne Olympia laboratory. Developed and maintained reports and reporting methods to support the lab’s Lean Six Sigma and supply chain goals. Enforced corporate IT initiatives and trained staff on corporate IT policies. Managed IT infrastructure and configurations including interfacing lab management software to optical machinery. Coordinated IT support for production expansion projects at other VSPOne locations.

Lacey, Wa

Migrated existing webpages & designed new webpages as Microsoft ASP.NET. Reviewed content with necessary department leads to effectively communicate messaging

Master Of Business Administration - Mba, Business Administration And Management, General, 3.8

Corporate management, law & leadership, finance & accounting, project management, human resources, managerial statistics & supply chain.

Bachelor Of Science (B.S.), Computer Science, 3.5

Web & software development, IT infrastructure, database programming, calculus & statistics and natural language processing.