Experience in creating and implementing the Quality Assurance department, always committed to elevating the customer experience while observing the business rules of each client.Proficient in manual multiplatform testing, including UX/UI Web, Mobile and Chatbot. Windows, Linux (Xubuntu) and OSX/iOS user.Fluent in English, self-taught for 10+ years. Highly used to bilingual (PT-BR/EN) meetings, software documentation, project development and interaction/daily report including emails.Studying for a teaching degree in Languages and Linguistics — Qualification in Brazilian Portuguese and English at UNESP. My focus is not to become a teacher, but to obtain the qualification in English, once I’m already fluent. I apply my bilingual linguistics knowledge to check UX Writing while I’m executing software audits.