Bianca Marchetti Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

Lisbon, Portugal

Terni, Umbria, Italy

Remote

Remote

I reviewed and rated web content using a web application to support the measurement of search data relevance and I completed transcription tasks with high accuracy.

Terni, Italy

I managed leads generated by Facebook, Google AdWords and the head office by using TCar and Leadspark, I scheduled appointments, I responded promptly to clients’ inquiries over the telephone and via email and I used Mail Up for email marketing campaigns.

Terni, Italy

I welcomed patients, I managed cash and card payments, I scheduled appointments and I carried out administrative tasks.

Terni, Italy

I booked hotel rooms, rail tickets and flights, I assessed clients’ needs, I suggested suitable travel packages and I gave information and travel/holiday material to clients.

London, United Kingdom

I responded promptly to clients’ inquiries over the telephone and via email, I amended, exchanged and refunded rail tickets using “Evolvi” and “Trainline”, I booked hotel rooms using “Conferma”, and I dealt with customer complaints.

London, United Kingdom

I sorted donations to find resalable and recyclable goods, I managed payments, I kept the shop clean and tidy, and I priced resalable donated goods.

London, United Kingdom

I welcomed customers, I responded promptly to clients’ inquiries over the telephone and via email, and I managed bookings and seating arrangements using Open table.

Travel And Tourism Level 2, Distinction

Subject studied: Worldwide destinations Global distribution system (Galileo) Customer service and interpersonal skills Air fares and.

Bachelor'S Degree, Foreign Languages And Literatures, 110/110 With Honours

Languages studied: English, Spanish and French.

High School Diploma, 100/100 With Honours

Languages studied: English, Spanish and French.