Bianca Ogando Email & Phone Number

Wilton, Connecticut, United States

- Interpret client financial needs, explaining services offered and referring to appropriate expert personnel.- Obtain and enter personally identifiable client information, while archiving financial agencies related files and forms. - Collect and record customer deposits and fees and issue receipts, using managing technologies; investigate and correct errors upon customers' request, directed through bank policies.- Schedule maintenance and repairs for locks on safe-deposit boxes.- Support programming and events to promote wellness, and sustain overall good company morale.

Hillsborough County, Florida, United States

- Distributed and merchandised snack foods to increase route sales by 100% over six months.- Operated market accounts for retailers such as Walmart, Target, Sam’s Club, and Publix, expanding to a total of 37 accounts.- Created and implemented weekly strategy in collaboration with sales teams, driving wholesalers to increase revenue from key accounts. - Partnered with retail District Managers, Market Managers, and Regional Directors to maximize sales volume and growing market share.- Ensured full-service support to major accounts that increased sales of the full product portfolio.- Managed conditions to insure competitively superior in-store presence while maintaining key retail priorities.- Consulted customers’ needs through a solution-oriented mindset while building brand recognition and trust.

Oneida, New York, United States

- Member of Diversity Committee; tasked with planning and executing programs such as JP Morgan 5K Run, Ronald McDonald’s Volunteering, Wellness Activity & Education Board. - Cash handling, accurately process customer cash, check, transfer, and statement transactions- Servicing business and personal accounts; business owner/ member information maintenance- Product and service savvy while applying a One Chase philosophy towards solutions for client challenges. - General branch support; teller supervisory, overrides, and client escalation management- Maintaining a balanced drawer and taking full responsibility for all contents within- Customer service: Greet and guide customers in a friendly and professional manner- Up-sell and redirect special services to appropriate account staff.