Bianca Olvera Email & Phone Number

Houston, Texas, United States

• Aided customers in a variety of departments, including photo development, grocery, health, and beauty by resolving complaints and guiding them to relevant information.
• Meticulously managed POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
• Help 300+ customers weekly receive prescriptions, repair insurance issues, and complete patient paperwork related to prescribed medication in both English and Spanish.

Houston, Texas, United States

• Set up new computers, networks, and softwares like Lenovo and Cloud while transferring information from older platforms to ensure a seamless transition for current and new employees.
• Providing support to IT staff by processing paperwork, and responding to user requests on a daily basis.
• Used Microsoft Excel to perform inventory on technology equipment, like computers, HDMI cords, keyboards, phones, and more.