- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information - Analyzing, elaborating and consolidating the objectives set according to the company strategy;- Supervising and analyzing the activities carried out by the sales team in order to achieve the proposed objectives- Solving customers complaints and give after-sales support when requested- Implementing sales policies at national and international level-… Show more - Coordinating the sales team by managing schedules, filing important documents and communicating relevant information - Analyzing, elaborating and consolidating the objectives set according to the company strategy;- Supervising and analyzing the activities carried out by the sales team in order to achieve the proposed objectives- Solving customers complaints and give after-sales support when requested- Implementing sales policies at national and international level- Monitoring the performance of office sales team + field sales team- Organizate the scheadule and coordination the sales field team- Tracking sales target- Handeling the processing of all orders with accuracy and timeliness- Informrming clients of unforeseen delays or problems- Making solutions to improve the business- Providing full suport and training to all team members- Made periodical evaluation of work for of subordinate staff; Monitoring the team’s progress, identifing shortcomings and propose improvements- Collaborating with the technical team for the good execution of a project- Collaborating with the marketing team in order to achieve the proposed objectives; Establishing marketing campaigns; Assist in the preparation and organizing of promotional material or events- Made improvements to the company's presentation site (testing activities)- Implementing the first CRM system for this company- Negotiating contracts with various suppliers- Making reports, situations and information to the company management. Storing and sorting financial and non-financial data in electronic form and presenting reports- Execution of public procurement on the public procurement platform - sicap Show less

Identifying customer needs, assisting with their inquiries, and providing the highest quality of service in meeting their needs.Responsible of maintaining the relationship with the existing portfolio of customers and identify new leads on the market.Developing and maintaining a full knowledge of client products and servicesAnalyzing feedback from customers to improve products / servicesInvestigate and solving the technical problems that may appearResponsible for reaching… Show more Identifying customer needs, assisting with their inquiries, and providing the highest quality of service in meeting their needs.Responsible of maintaining the relationship with the existing portfolio of customers and identify new leads on the market.Developing and maintaining a full knowledge of client products and servicesAnalyzing feedback from customers to improve products / servicesInvestigate and solving the technical problems that may appearResponsible for reaching out to customers to collect payment for overdue bills or other payments.Testing new products/ service that have to be launched, identify bugs and report them to the IT department Processing of html ads after a defined template (htm knowledge, level beginner) and image editor(Gimp)Identifying new product development and new opportunities Show less

- Registrating accurately all calls log and emails- Providing quality support in real time both by phone and by e-mail- Permanent orientation towards improving customer satisfaction- Analyzing feedback from customers to improve products / services- Investigating and solving technical problems that may arise- Recognizing when a problem should be transferred to another department