Bianca Stancu Email and Phone Number
I am a driven and motivated biomedical science graduate and full stack web developer with a knack for improving operations, track record of success building relationships, and passion for science and troubleshooting.As a focused professional and collaborative team player, I know how to solve problems and leverage my technical skills to support team projects. My focus on becoming a full stack developer is underlined by my desire to keep growing and learning, and help organisations to deliver excellent quality products. Over the years, I’ve been hand-picked to work on a wide range of high-profile projects at Prenetics, Oxsed, Booking.com, Itsu, and Pimark. Through this, I’ve built a reputation for my outstanding work ethic and rare combination of integrity, customer service skills, positivity, discipline, creativity, and enthusiasm.Personable and highly skilled, I offer several years of professional experience. My record of accomplishments spans across a wide range of locations and environments. Through a combination of solid decision making, a dedication to producing quality work, and a keen understanding of how people impact operations, I offer a proven history of effectively managing projects and solving problems quickly and efficiently. Connect with me today!
Webgains Global | B Corp
View- Website:
- webgains.com
- Employees:
- 124
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Network Quality And Compliance ManagerWebgains Global | B CorpLondon, Gb -
Customer Support ExecutiveWebgains May 2024 - PresentLondon Area, United Kingdom -
Code Reviewer/ Ai EvaluatorDataannotation Jan 2024 - Present -
Frontend Developer @Affirma & MetaAffirma Oct 2023 - Dec 2023London, England, United Kingdom -
Full Stack DeveloperPotspartum Jun 2023 - Oct 2023 -
Full Stack DeveloperWebeet.Io Jan 2023 - Oct 2023 -
Customer Service ExecutiveOya Kitchens Sep 2022 - May 2023London, England, United KingdomManaging an expanding portfolio for a novel model concept startup whose mission is to transform underused kitchen space into new opportunities for emerging businesses. Leveraging my extensive customer service experience into understanding customer needs in order to provide exceptional support and service, while also developing strategies to increase customer satisfaction, retention, and loyalty. Key Achievements: Understand customer challenges and empower them to make informed decisions. -
Laboratory Supervisor/ Laboratory Associate PractitionerPrenetics Emea Mar 2021 - May 2022London, England, United KingdomAs a Lab Associate Practitioner I played a key part in opening new sites, including a high-throughput lab; helped building the Quality Management System and obtaining the ISO15189 UKAS accreditation for 3 labs. Part of my responsibilities were SOP creation and review, quality assurance, staff training and supervision, stock procurement and control. In addition, I was one of the super users for most of the machines used in the lab, being responsible for their correct functioning and troubleshooting. I was also responsible for the effective workflow and organization of my shifts, ensuring accurate and timely delivered results to our customers. Key achievements: fast promotion based on skills, knowledge and proactiveness.
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Laboratory TechnicianPrenetics Emea Jan 2021 - Mar 2021London, England, United KingdomMy responsabilities as lab technician were running fast LAMP-based diagnostics tests for COVID-19 detection, RNA extraction and purification, lab upkeep and SOP adherence.
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Bilingual Customer Service RepresentativeBooking.Com Mar 2018 - Nov 2020London, Reino UnidoLeveraging my people skills and experience, I oversee key tasks, including guest reservations, travel planning, and partner property management. My job is to facilitate cancellations, modifications, and complaints. I own full accountability for support line queries, managing partner accounts, and advising accommodation partners on their webpages on Booking.com. Key Achievements:Consistently exceeded expectations by striving for excellence; alleviated issues regarding incorrect charges. -
Service Team LeadItsu Jan 2017 - Nov 2017London, England, United KingdomPromoted to team leader, I became responsible for supervising service shifts and daily activities. I was responsible for training and mentoring new hires and existing team members, setting smart targets, and hitting or exceeding KPIs. I dealt with cash handling, banking, and updates to the financial database. I also led waste control initiatives, monitored customer service standards, held performance reviews, and shared customer feedback. Key Achievements: Ensured smooth operations and enhanced workflows by providing decisive and effective leadership to staff. -
Team MemberItsu Jul 2016 - Jan 2017London, England, United KingdomI worked in the salad section and was in charge of not only creating beautiful and nutritious salads, but ingredients and stock control following food health and safety regulations -
Auxiliar De Venta MinoristaPrimark Nov 2016 - Jun 2017London, Reino UnidoStrengthened and supported retail operations at Primark’s flagship Oxford Street store. Offered top-level customer service by efficiently responding to client requests. Managed stock levels, cataloguing, tracking, merchandise, and issue resolution regarding damaged goods.Achieved promotion from Retail Assistant to Senior Team Member within weeks in recognition for leadership and customer service abilities. -
Estudiante En PrácticasInstituto De Investigaciones Biomédicas De Madrid - Csic Feb 2015 - Oct 2015Conducted weekly experiments with human lymphocytes to reveal the implication of Protein Kinase Delta in the immune synapse. Collected and presented data on a weekly basis and supported the lead investigator with conclusions and data representation.Produced and published relevant data for a better understanding of some of the processes that occur during the immune synapse.
Bianca Stancu Skills
Bianca Stancu Education Details
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Full Stack Web Developer -
Biomedicina
Frequently Asked Questions about Bianca Stancu
What company does Bianca Stancu work for?
Bianca Stancu works for Webgains Global | B Corp
What is Bianca Stancu's role at the current company?
Bianca Stancu's current role is Network Quality and Compliance Manager.
What schools did Bianca Stancu attend?
Bianca Stancu attended Masterschool, Universidad De Alcalá.
What skills is Bianca Stancu known for?
Bianca Stancu has skills like Microsoft Excel, Microsoft Office, Docencia, Powerpoint, Microsoft Word, Ciencias.
Who are Bianca Stancu's colleagues?
Bianca Stancu's colleagues are Iván Sánchez Fernández, Cia Pirttinen, Ashley E., Melike Akman Guneysu, Alex Grønmark, Alejandro Ortiz Julián, Jeremy Smith.
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Bianca Stancu
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