Bibi H. Email & Phone Number

New York, United States

Drive Operational Excellence, team health and culture, in a global and cross functional organization. Built and Implemented staff augmentation process and budget management portfolio. Pioneered several core programs within Storefront and Fintech and Loyalty organizations, that have scaled and adapted to other organizations within technology organizations. Built and Scaled Staff Augmentation program - helping to deliver priorities within scope and schedule – includes but not… Show more Drive Operational Excellence, team health and culture, in a global and cross functional organization. Built and Implemented staff augmentation process and budget management portfolio. Pioneered several core programs within Storefront and Fintech and Loyalty organizations, that have scaled and adapted to other organizations within technology organizations. Built and Scaled Staff Augmentation program - helping to deliver priorities within scope and schedule – includes but not limited to; vendor engagement, procurement setup, tracking/reporting and managing or program Planned and executed events and initiatives that focus on happiness, wellness, community involvement, skill advancement and career pathing - Developer Mentorship Program, Developer Conferences, Culture Code program Work with employees of all levels to ensure concerns are addressed and creatively problem solve with all stakeholders Redesigned Project Hub (Jira) Governance process to optimize team time and reporting, to ensure accurate tracking of orgs KPIs Show less

New York, United States

I am the Program Manager to the Mobile Engineering Organization in Technologies. Within this role, I developed the processes for the mobile program which include; hiring, training, brand awareness, financial management/tracking and employee satisfaction. Communication lead for all internal brand awareness, this includes but not limited to global road show, training on new tools and newsletters.

Lead and manage creation of One Amex Community of Technical Practices (CTP) program, which includes all communications, marketing and trainingSuccessfully implemented One University program, first training program to use internal tools to track and manage completion of courses and categorize the training level of engineer’s knowledge of One Amex

Manager Assistant for Vice President for Mobile and Web Engineering Organization (~300 FTE)Managed VP office in a team environment i.e. coordinated leadership meetings, employee engagement initiatives and adhoc meetings as needed Manage day to day activities include by not limited to preparation for upcoming reviews/meetings/ deliverables, update organization metrics, follow up on action and take a way and help to remediate any fire drills or roadblocks the mobile and web engineering… Show more Manager Assistant for Vice President for Mobile and Web Engineering Organization (~300 FTE)Managed VP office in a team environment i.e. coordinated leadership meetings, employee engagement initiatives and adhoc meetings as needed Manage day to day activities include by not limited to preparation for upcoming reviews/meetings/ deliverables, update organization metrics, follow up on action and take a way and help to remediate any fire drills or roadblocks the mobile and web engineering organization may encounterEnsure effective and efficient execution of HR processes and follow up with leaders Show less

Able to act as a catalyst to improve internal controls and financial integrity i.e. BAU funding release and 2015 BAU/Carryover LRPDetailed analysis conducted to track various top project progress. If needed held alignment sessions with business and technologies to ensure forecasts and spend were tracked with 2014 planResponded in a timely manner to all SQP questions and concerns from all levels within the CPS organization (i.e. technologies partners, business partners, finance partners… Show more Able to act as a catalyst to improve internal controls and financial integrity i.e. BAU funding release and 2015 BAU/Carryover LRPDetailed analysis conducted to track various top project progress. If needed held alignment sessions with business and technologies to ensure forecasts and spend were tracked with 2014 planResponded in a timely manner to all SQP questions and concerns from all levels within the CPS organization (i.e. technologies partners, business partners, finance partners and leadership). This included inquires on clarity, forecasting, funding increases/decreases, financial analysis and communicationsMentor for new colleagues within the team; training held on SQP tools (clarity, Biz IQ) and processes Show less

New York City Metropolitan Area

New York City Metropolitan Area