Developing and delivering training sessions and presentations covering physical testing, chemical compliance, and product risk assessment to retail teams. Supporting UK retailers and global supply chains to understand test reports and testing resultsCollaborating with retailers and suppliers to develop and expand business globallyManagement and support of retail Due Diligence testing and monitoring programProtocol writing for product specific testing and specificationDelivering product risk assessment and review sessions covering fabric performance, trim and component sourcing and high-risk hazardous substances

Supporting global brands with new product launches across apparel, footwear, toys, furniture, and electrical categoriesAssisting with market expansion and international country requirements for various product categoriesManagement and support of retail testing and inspections program through online testing submission and monitoring programWorking with client management to support and deliver on key strategies and targetsBuilding and developing new business opportunities locally and globallyCollaborating with existing clients to develop and build businessIncreased growth on UK largest account from previous year and continued support and new Embedded Support handoverProvided additional support to other team members with key accounts for technical queries across testing, restricted substances, and product legislationSupported business growth through remote technical supportConverted new prospect accounts and developing relationships to continue growthSupported on System rollouts and implementation to key accounts

Assisting with Technical queries and providing accurate and clear informationSupporting Training and Development of client staff and skillsWorking with Fabric and Garment Technologists to understand applicable testing and developing better understanding of product risks