Bijan Amini Email & Phone Number

California, United States

San Francisco, CA, US

Member of the Middleware and Application Delivery Services team at the San Francisco Federal Reserve Bank.

Santa Clara, California, US

• Responsible for day to day management and scaling of QA and Development virtual infrastructure. Applied configuration management tools to automate administration tasks of Dev and CI\CD platforms.
• Responsible for administration of Windows and Linux servers, VMWare infrastructure servers, log source test devices, Loglogic appliances, terminal servers and networking devices, configured along multiple subnets.
• Applied TCP/IP best practices to configuration of networks to keep subnets isolated and secure.
• Managed AWS Dev infrastructure including S3 storage, EC2 instances, RDS and IAM entities and roles.
• Responsible for provisioning, monitoring and maintaining physical and virtual servers for DevOps Infrastructure. Created Data Models for LSP, updated and added parsing to support new log source devices. Role included.
• Updated and automated deployment of infrastructure services making development and QA environments scalable and reliable.

Stamford, CT, US

• Part of five man team located on premise 24/7 at customer’s (eBay) headquarters to support product implementation for Pitney Bowes. Responsible for success and support of GSP application integration into eBay’s selling.
• Implemented, managed and scaled monitoring solution (Splunk) for eBay’s GSP (Global Shipping Platform).
• Design and developed solutions to reliably track application usage, leading to improved monitoring and systems performance.
• Managed databases (MySQL, MSSQL) to monitor GSP data and fix errors and inconsistencies with the data.
• Automated management reports and charts showing platform usage, reliability and system performance, which management used to justify SLA satisfaction.
• Created and tracked bugs and application issues across multiple departments between company and customer, ensuring issues were resolved to customer satisfaction.

Fremont, California, US

• Responsible for all employees IT services for small pharmaceutical company. Managed applications, access control, helpdesk and internet services for entire company. Researched and implemented solutions to help the.
• Helped build and managed infrastructure consisting of SSL VPN management and access, server backups, Windows Active Directory domain services, application servers and VOIP phone system.
• Managed Compliance reporting (Splunk) system to ensure SOX Compliance.
• Managed helpdesk and computer/software inventory for 150 end users ensuring SLA’s were consistently met or exceeded.
• Responsible for negotiating and consolidating AT&T services (mobile devices, internet circuit, local and long distance PRI’s).
• Created company mobile policy and user expectation guide for mobile devices and services. Performed changes in a Validated/Change Control environment.

• Supported Enterprise level customers to ensure customer satisfaction was met or exceeded and issues were resolved to the customer's satisfaction. Role responsibilities included:
• Supported customers with the installation, configuration and troubleshooting of Symantec’s Network Access Control, End User Enforcement and Secure Desktop On-Demand applications.
• Oversaw support for customers in the Western United States, as well as Asia and Europe when working the night shift.