Bijendra Semwal Email & Phone Number

Delhi, India

• Orchestrated the review and risk assessment of multi-million-dollar solutions, enhancing the success rate of project delivery and client satisfaction at Wipro.• Directed the design and implementation of a risk tracking system that improved the visibility of potential issues, allowing for proactive management and a 30% reduction in risk-related incidents.• Collaborate with cross-functional teams to track and manage risks, securing stakeholder sign-off and maintaining project integrity.

Hyderabad, Telangana, India

• Directed a team of 80+ professionals, fostering a culture of continuous improvement and collaboration that resulted in a 10% uplift in productivity and service quality.• Championed the transition and transformation of key operations for a top-tier telecom provider, achieving a seamless migration and 15% improvement in operational KPIs.• Managed operations for various business lines, achieving a consistent track record of meeting and exceeding SLAs.• Played a pivotal role in… Show more • Directed a team of 80+ professionals, fostering a culture of continuous improvement and collaboration that resulted in a 10% uplift in productivity and service quality.• Championed the transition and transformation of key operations for a top-tier telecom provider, achieving a seamless migration and 15% improvement in operational KPIs.• Managed operations for various business lines, achieving a consistent track record of meeting and exceeding SLAs.• Played a pivotal role in process setup and team management during critical account transitions, driving efficiency and client satisfaction. Show less

New Delhi Area, India

• Oversaw the training and MIS team, aligning L&D initiatives with business goals and optimizing training budgets for maximum impact.• Revitalized training programs at Vibrant Aspirations by integrating e-learning technologies, which expanded training reach and reduced delivery costs by 25%.• Designed and executed a comprehensive training needs analysis framework, leading to the development of industry-aligned skill enhancement modules.

Noida Area, India

• Build effective working relationships with associates, Team Leads, Managers, and clients• Reduced on boarding time by 29% by systematizing the training approach • Successfully lead and implemented e-learning courses to further strengthen the effectiveness of training programs• Identified performance challenges and designed additional training and refresher programs to address the challenges• Assess training effectiveness to ensure incorporation of taught skills and techniques… Show more • Build effective working relationships with associates, Team Leads, Managers, and clients• Reduced on boarding time by 29% by systematizing the training approach • Successfully lead and implemented e-learning courses to further strengthen the effectiveness of training programs• Identified performance challenges and designed additional training and refresher programs to address the challenges• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior• Periodically evaluate ongoing programs to ensure their effectiveness• Facilitated capability building and OD interventions Show less

Delhi Ncr

• Identify training needs for soft skills• Designing and Developing new training modules based on business requirements• Conducting training programs and measure effectiveness• Handling new hire orientation to business practices

• Managed end to end training lifecycle for all new hires• Customized training programs based on training need analysis to enhance manpower skills and efficiency• Designed and conducted bench engagement programs suitable for various skill sets of the employees on bench • Handled employee engagement activities and Induction programs for the new hires at Wipro• Delivered Behavioral Training at Wipro Delhi with a strength of 2,500+ employees across 4 Delivery centers, Greater Noida… Show more • Managed end to end training lifecycle for all new hires• Customized training programs based on training need analysis to enhance manpower skills and efficiency• Designed and conducted bench engagement programs suitable for various skill sets of the employees on bench • Handled employee engagement activities and Induction programs for the new hires at Wipro• Delivered Behavioral Training at Wipro Delhi with a strength of 2,500+ employees across 4 Delivery centers, Greater Noida, Sarita Vihar, Jasola and Noida• Managed budget utilization for Talent Transformation team (RnR, procurement of goodies for different activities, liaising with vendors to manage procurement)• Managed various reports and dashboards as per the business needs Show less

• Served with distinction, managing data analysis and procurement, and receiving a prestigious citation for distinguished service.

Bachelor'S Degree, Ba (Hons) In International Hospitality Management

10+2

High School