Biju K Email and Phone Number
Biju K is a Global Head - WFM, Voice and Virtual, Head - BI and Business Ops - Client Care Center at Standard Chartered Bank. Colleagues describe him as "I interacted with Biju as a service provider providing analytics and planning support to his group. During my interactions, I was greatly impressed by his ability to grasp and comprehend complex situations quickly and present innovative solutions to solve them. His logical abilities and attention to detail are special qualities found only in a rare breed of professionals. I would strongly recommend him for any role, specifically those that involve managing and optimizing complex business… Show more" and "I worked with Biju for around 3 to 4 years and it was truly a great experience. The amount of knowledge that he brought in the centre was truly amazing. Biju has always challenged the status quo and had the courage to do so even with seniors. This quality is very rare and that's what makes him different. Thanks for all the help and support that you gave during my stint. you are truly an asset to any organisation. all the best!!"
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Global Head - Wfm, Voice And Virtual, Head - Bi And Business Ops - Client Care CenterStandard Chartered BankBengaluru, Ka, In -
Global Head - Wfm, Voice & Virtual, Head - Bi & Business Ops - Client Care CenterStandard Chartered Bank Mar 2010 - PresentBangaloreOverall Responsibility for WFM across Voice & Virtual. Responsible for Financial planning and Budgeting, Cost Management, Business Intelligence, Scorecards, Productivity, for Client Care Center, India & Malaysia Hub, covering India, UAE, West Africa, Malaysia and Singapore -
Head - Business Operations, BpoMphasis Mar 2009 - Mar 2010Responsible for Workforce Management, Resource Optimization, SLA Playback and Management across all BPO Verticals -
Vice President - Knowledge Services & GrowthEpicenter Tech Pvt Ltd Jul 2008 - Mar 2009
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Consultant - Business Excellence & GrowthIndependant Consultant Jan 2008 - Jul 2008Focused on helping clients with defining their organic & inorganic growth strategy, optimization of costs and improvement in profitability, improvement in sales efforts, evaluation and valuation of potential targets for acquisition, performance improvement and SLA management
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Country Manager - IndiaWashington Mutual Card Services Jul 2001 - Jan 2008Responsible for managing all offshore relationships for WAMU Card Services in India. -
Asst. Project ManagerReliance Industries Limited Nov 1995 - Jun 1999India -
EngineerIsmt Limited Jul 1995 - Oct 1995Jejuri, Pune
Biju K Education Details
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Management -
Ges Hal High School & Jr College
Frequently Asked Questions about Biju K
What company does Biju K work for?
Biju K works for Standard Chartered Bank
What is Biju K's role at the current company?
Biju K's current role is Global Head - WFM, Voice and Virtual, Head - BI and Business Ops - Client Care Center.
What schools did Biju K attend?
Biju K attended Indian Institute Of Technology, Bombay, Ges Hal High School & Jr College.
Who are Biju K's colleagues?
Biju K's colleagues are Prasanth Pk, Peter Delaney, Phd, Hoàng Phạm, M R Gopinathan, Hackers Jocker, Shakila Kannaiyaram, Hakeem Ola Agboluaje.
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