As the Operation Head of Pathology Retail Patient Services, I am responsible for overseeing the day-to-day operations of our retail patient services division, which includes managing a team of professionals, optimizing processes, and delivering quality patient services.With over 8 years of experience in the healthcare industry, I bring a wealth of knowledge and expertise to my role. My leadership skills, coupled with my strong analytical and problem-solving abilities, have helped me develop effective strategies that ensure operational efficiency, quality patient care, and profitability.My main areas of focus include:People management: I lead and manage a team of professionals to ensure that our patient services are delivered with the highest level of care and quality.Process optimization: I work closely with cross-functional teams to streamline our operations, reduce costs, and improve efficiency.Quality management: I ensure that our services adhere to industry standards, regulations, and guidelines, and that our patients receive accurate and reliable test results.Patient experience: I am committed to providing our patients with a positive experience by delivering exceptional customer service, timely and accurate test results, and personalized care.I am passionate about leveraging technology and innovation to improve patient care and outcomes. In my role, I have implemented several initiatives, such as online booking and contactless sample collection, to make our services more accessible and convenient for patients.Overall, I am dedicated to delivering exceptional patient services, building strong relationships with stakeholders, and driving business growth for Pathology Retail Patient Services.

Opening New Accounts Trading & D-mate was the first task, then to check whether the service of each Investors were going well.Getting more investments from old investors.Above all here i got many good teachers