Certainly! As Director of Operations, I am responsible for overseeing the day-to-day functioning of a company. This role involves strategic planning, managing operational teams, optimizing processes for efficiency, handling financial aspects, ensuring product/service quality, and mitigating risks. I collaborate with other co-founders and departments, analyze data, and drive innovation. In essence, they play a key role in achieving business goals.**_______**In ZONES IT SOLUTIONS I am an Account Manager. My responsibilities to create and deliver successful client presentations in person or by phone/web demos. Develop solid prospecting systems for short- and long-range plans for revenue growth. Provide superior customer experience. Perform other job-related functions as required.**________**In PHI CONSULTING I was developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. I also answer client queries and identify new business opportunities among existing customers.**________**In PRO GLOBAL TECHNOLOGIES as Case Worker my Job includes documenting case history, preparing reports and serving as a liaison between families, government organizations, schools, courts and other essential services.**________**Operation Manager at SILVER STALLION TECHNOLOGIES pvt ltd my duties were to look operational activities at every level of an organization. The duties include hiring and training employees and managing quality assurance programs. As an operations manager also strategizes process improvements to ensure everyone completes their tasks on schedule.**________**ALLAINET pvt ltd I was Senior Manager Customer Support & Being a Customer Service Senior Manager I oversees the creation and implementation of efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction.**________**WORK by JT I was a Customer Service Representative My duties were Independently perform the most difficult customer service duties. Interpret, explain, and enforce department policies and procedures. Operate and troubleshoot computer system and application problems.**________**Area Sales Manager at CROWN MICRO pvt ltd, As an Area Sales Manager, I was responsible for developing sales programs that maximize sales from the assigned accounts to the target accounts, overseeing and conducting market research to develop and implement sales initiatives, developing and implementing sales strategies and product knowledge.
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Commission Sales AssociateRts FinancialPakistan -
Operations ManagerTrans Consulting Llc Aug 2024 - Present -
Head Of Sales And Business DevelopmentTrans Consulting Llc Aug 2024 - PresentIslāmābād, PakistanSales Responsibilities1. Sales Strategy Development2. Design and implement comprehensive sales strategies to drive revenue growth.3. Set short-term and long-term sales goals aligned with company objectives.4. Team Leadership and Management5. Build, manage, and mentor high-performing sales teams.6. Conduct regular performance reviews and provide actionable feedback.7. Revenue Growth8. Drive consistent revenue generation by identifying key sales opportunities.9. Customer Relationship Management10. Develop and nurture relationships with key accounts and high-value clients.11. Oversee customer satisfaction and retention strategies.12. Sales Operations13. Establish efficient sales processes, workflows, and reporting systems.14. Manage sales budgets and oversee resource allocation.Business Development Responsibilities1. Market Expansion2. Identify new business opportunities and untapped markets.3. Oversee market research to understand customer needs and competition.4. Strategic Partnerships5. Build strategic alliances and partnerships to enhance market reach.6. Negotiate and close partnership agreements or joint ventures.7. Product and Service Positioning8. Collaborate with marketing and product teams to tailor offerings based on market trends and client demands.9. Introduce and promote new products or services to targeted markets.10. Business Planning11. Develop and execute plans to enter new markets or verticals.12. Align business development goals with overall company objectives.13. Stakeholder Engagement14. Represent the company in industry events and networking activities.15. Maintain strong relationships with stakeholders to facilitate long-term business growth. -
Director Of OperationsOligo Consulting Llc Apr 2023 - Aug 2024Punjab, PakistanAs the Director of Operations at Oligo Consulting, I led the charge in optimizing our operational processes, driving efficiency, and fostering a culture of continuous improvement. My role centered around aligning our operational strategies with the company's overall goals, ensuring seamless execution across multiple projects and departments.Key Achievements:Operational Excellence: Spearheaded the implementation of streamlined processes that reduced operational costs by X% and improved project delivery timelines by Y%.Team Leadership: Managed a diverse team of professionals, focusing on performance optimization, skill development, and fostering a collaborative work environment.Strategic Planning: Collaborated with senior leadership to develop and execute strategies that contributed to a Z% increase in company revenue over [period].Client Satisfaction: Enhanced client relations through improved service delivery, significantly boosting client retention and satisfaction rates.Core Responsibilities:She was overseeing day-to-day operations, ensuring that all projects were delivered on time, within scope, and budget.We are implementing innovative solutions to operational challenges, driving productivity, and enhancing overall company performance.Managing vendor relationships, negotiating contracts, and ensuring the highest quality of services and products.My tenure at Oligo Consulting was marked by a commitment to operational excellence and a passion for driving the company forward through strategic and impactful initiatives.
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Senior Account ManagerZones, Llc Jan 2023 - Mar 2023Islāmābād, PakistanAs a Senior Account Manager at Zones, I played a pivotal role in driving sales growth, building strong client relationships, and delivering tailored IT solutions to meet the diverse needs of our customers. My focus was on understanding client requirements, providing exceptional service, and ensuring that our solutions delivered tangible business outcomes. -
Senior Accounting ExecutivePhi Consulting Feb 2022 - Nov 2022Islāmābād, PakistanIn my role as Senior Account Executive at PHI Consulting, I was responsible for driving business development efforts, managing key client relationships, and delivering tailored consulting solutions that aligned with our clients' strategic goals. My focus was on building strong partnerships, understanding client needs, and consistently delivering value through our services. -
CaseworkerMedical Lien Management, Inc. Sep 2021 - Jan 2022Islāmābād, PakistanAs a Case Worker at Medical Lien Management, I was responsible for managing and coordinating medical lien cases, ensuring that all aspects of the process were handled efficiently and effectively. My role involved working closely with healthcare providers, legal professionals, and clients to ensure that medical liens were processed accurately and promptly. -
Operations ManagerSilver Stallions Technologies Pvt Ltd Dec 2019 - Jun 2021Punjab, PakistanAs the Manager of Operations at Silver Stallions, I played a key role in overseeing and optimizing the daily operations of the company. My responsibilities included ensuring the efficiency of business processes, managing teams, and driving operational excellence across all departments. I worked closely with leadership to align our operations with strategic goals, ensuring that we consistently delivered high-quality products and services.
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Senior Manager Customer SupportAllainet Jan 2019 - Nov 2019Rawalpindi, Punjab, PakistanAs the Senior Manager of Customer Support at Allainet, I was entrusted with leading and enhancing the customer support operations to ensure exceptional service delivery. My focus was on driving customer satisfaction, optimizing support processes, and building a high-performing team that consistently met and exceeded service expectations. -
Senior Customer Service RepresentativeWork Apr 2018 - Dec 2018Rawalpindi, Punjab, Pakistan
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Area Sales ManagerCrown Micro (Pvt) Ltd. Pakistan. May 2016 - May 2018Rawalpindi, Punjab, Pakistan -
Sales ExecutiveSilkbank Limited Jul 2014 - Apr 2016Rawalpindi, Punjab, Pakistan -
Customer Service RepresentativePakistan Telecommunication Company Limited Jul 2013 - May 2014Rawalpindi, Punjab, Pakistan -
Business Development ExecutiveTaj Traders Limited Mar 2010 - Jun 2013Rawalpindi, Punjab, Pakistan -
Floor ManagerCall Center Jun 2006 - Feb 2008Rawalpindi, Punjab, Pakistan
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Customer Service Team LeadCall Center Jan 2005 - May 2006Rawalpindi, Punjab, Pakistan
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Customer Service RepresentativeCall Center Oct 2003 - Dec 2004Rawalpindi, Punjab, Pakistan
Bilal Sheikh Education Details
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Accounting And Finance -
Leadership College For BoysBusiness/Commerce, General -
Asif Public SchoolComputer Science
Frequently Asked Questions about Bilal Sheikh
What company does Bilal Sheikh work for?
Bilal Sheikh works for Rts Financial
What is Bilal Sheikh's role at the current company?
Bilal Sheikh's current role is Commission Sales Associate.
What schools did Bilal Sheikh attend?
Bilal Sheikh attended University Of The Punjab, Leadership College For Boys, Asif Public School.
Who are Bilal Sheikh's colleagues?
Bilal Sheikh's colleagues are Arvinder Kaur, Ajay Mitra, Lauren Zluticky, Simon Livengood, James Chilson, Adrienne Bortz, Kerry George.
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Bilal Sheikh
Valley Stream, Ny1bnymellon.com -
Bilal Sheikh
Hr Leader | Strategist Of Data-Driven Talent Initiatives | Empowering People With Innovative Solutions And Purpose-Driven PassionSpringfield, Massachusetts Metropolitan Area
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