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Bilgin Ugurlu Email & Phone Number

Customer Success and Consulting Manager at 3-D BILISIM
Location: Istanbul, Turkey 9 work roles
1 work email found @3-d.com.tr LinkedIn matched
✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Work email b****@3-d.com.tr
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Current company
3-D BILISIM
Role
Customer Success and Consulting Manager
Location
Istanbul, Turkey
Company size
25 employees

Who is Bilgin Ugurlu? Overview

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Quick answer

Bilgin Ugurlu is listed as Customer Success and Consulting Manager at 3-D BILISIM, a with 25 employees, based in Istanbul, Turkey. AeroLeads shows a work email signal at 3-d.com.tr and a matched LinkedIn profile for Bilgin Ugurlu.

Bilgin Ugurlu previously worked as Sales & Consultancy Manager at 3-D Bilisim and Consultancy Manager at 3-D BILISIM at 3-D Bilisim.

Company email context

Email format at 3-D BILISIM

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{first_initial}{last}@3-d.com.tr
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AeroLeads found 1 current-domain work email signal for Bilgin Ugurlu. Compare company email patterns before reaching out.

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Profile bio

About Bilgin Ugurlu

With over 15 years of experience in contact center operations, business development, voice recording, interaction analytics, and quality management programs, I am a seasoned professional specializing in delivering outstanding customer experiences. As a Sales Manager, I am passionate about helping businesses succeed by providing them with the solutions they need to solve their challenges and exceed customer expectations.My expertise lies in leveraging speech analytics and data analysis to uncover valuable insights and drive strategic decision-making. By analyzing customer interactions, I help organizations improve conversion rates, foster customer loyalty, increase brand recognition, and optimize the entire customer journey.Throughout my career, I have successfully implemented quality management programs that have transformed contact center operations, resulting in enhanced service delivery and improved customer satisfaction. I thrive on challenges and enjoy working collaboratively with cross-functional teams to achieve business objectives.If you're looking to elevate your customer journey and solidify your brand's position in the market, I am here to help. Let's connect and explore how I can leverage my expertise to drive your business growth and maximize your sales potential.Feel free to reach out to me directly to discuss your specific needs and explore how I can contribute to your organization's success.Let's create outstanding experiences together.

Listed skills include Troubleshooting, Call Centers, Sql, Customer Experience, and 15 others.

Current workplace

Bilgin Ugurlu's current company

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3-D BILISIM
3-D Bilisim
Customer Success and Consulting Manager
umraniye, istanbul, turkey
Website
3-d.com.tr
Employees
25
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Company profile
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9 roles

Bilgin Ugurlu work experience

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Customer Success And Consulting Manager

3-D Bilisim

Istanbul, Turkey

Consultancy Manager At 3-D Bilisim

3-D Bilisim
Feb 2019 - Jan 2022

Consultancy Team Leader

3-D Bilisim

End-to-end consultancy and ownership of complex solutions projects. • Lead the company Quality / Analytics projects and pilots deployment. • Manage the needs assessment and discovery process with leading customers, including proof of concept.

Jan 2015 - Feb 2019

Speech Analytics Consultant

3-D Bilisim

Guide external clients to realize financial benefits and operational efficiencies by assessing their current operational procedures and determining improvements through the use of advanced business applications like Interaction Analytics, Quality Management / Quality Optimization

Nov 2012 - Sep 2016

Professional Services \ Technical Support & Implementation Engineer

3-D Bilisim

Nice System Certified, Nice Perform R3.5• Setting budgets and agreeing project time scales and deadlines with clients• Single point of contact for all communications between the customer and NICE• Ensuring effective quality control processes are in place to monitor deliverables produced• Responsible for identifying, analyzing, measuring and managing project risks• Assisting the technical team in their design and development tasks• Designing project covarage for… Show more Nice System Certified, Nice Perform R3.5• Setting budgets and agreeing project time scales and deadlines with clients• Single point of contact for all communications between the customer and NICE• Ensuring effective quality control processes are in place to monitor deliverables produced• Responsible for identifying, analyzing, measuring and managing project risks• Assisting the technical team in their design and development tasks• Designing project covarage for implementation.• Implementation of Nice Recording System R3.2, R3.5 including SQL DB, PBX Integration, Analog/Digital/VoIP based Recording and Archiving Solutions for projects of major banks and call centers in Turkey (1K-3K seats)• Responsible for supported customer’s high level Nice solutions for top 20 Banks and Call Center Projects in Turkey• Working on Installation Testing Procedure (ITP)• Troubleshooting any open cases related with Voice Recording and Archiving• Creating troubleshooting documents for support and maintenance• Supporting end-user based on open cases for Nice Systems• Finding new Solutions for several different PBX Integration with Nice Voice Recording Systems Show less

Jul 2010 - Nov 2012

Professional Services \ Outsource Team Leader

3-D Bilisim

Team leader of Outsource Team- Manage 4 Specialist.-Providing knowledge transfer as needed to the other support teams and project managers.

Apr 2008 - Jul 2010

Customer Services \ System Support

3-D Bilisim

Responsible for supported customer’s low level Nice solutions for several smallest Banks in Turkey Call Center projects.To establish Analog/Digital/VoIP based voice recording systems, perform their maintenance and provide end users with education about the recording systems in call centers, branch offices of banks, etc.

Mar 2006 - Apr 2008

It Specialist

Namofset A.Ş.

- 3 servers farm management- 2000 -2003 windows server management- IBM lotus notes mangement and exchange server installations and mailbox migrations- HP openview and Data Protector Disk Management

Jan 2002 - Nov 2005
Team & coworkers

Colleagues at 3-D BILISIM

Other employees you can reach at 3-d.com.tr. View company contacts for 25 employees →

FB Fazlı Bahadır Baş Fazlı Bahadır Baş Colleague at 3-D BilisimIstanbul, Türkiye, Turkey View → UB Ulaş Begeç Ulaş Begeç Colleague at 3-D BilisimPendik, Istanbul, Türkiye, Turkey View → ID Ismail Demirci, Msc Ismail Demirci, Msc Colleague at 3-D BilisimIstanbul, Türkiye, Turkey View → UK Uğur Keser Uğur Keser Colleague at 3-D BilisimBeykoz, Istanbul, Türkiye, Turkey View → OO Orçun Oral Orçun Oral Colleague at 3-D BilisimIstanbul, Türkiye, Turkey View → EG Elif Gümüştaş Elif Gümüştaş Colleague at 3-D BilisimIstanbul, Türkiye, Turkey View → ŞD Şahin Dalgıç Şahin Dalgıç Colleague at 3-D BilisimIstanbul, Türkiye, Turkey View → ED Emirhan Demir Emirhan Demir Colleague at 3-D BilisimIstanbul, Türkiye, Turkey View → OD Onur Demir Onur Demir Colleague at 3-D BilisimTürkiye, Turkey View → ÖK Özlem Kahraman Özlem Kahraman Colleague at 3-D BilisimYukarıdudullu, Istanbul, Türkiye, Turkey View →
FAQ

Frequently asked questions about Bilgin Ugurlu

Quick answers generated from the profile data available on this page.

What company does Bilgin Ugurlu work for?

Bilgin Ugurlu works for 3-D BILISIM.

What is Bilgin Ugurlu's role at 3-D BILISIM?

Bilgin Ugurlu is listed as Customer Success and Consulting Manager at 3-D BILISIM.

What is Bilgin Ugurlu's email address?

AeroLeads has found 1 work email signal at @3-d.com.tr for Bilgin Ugurlu at 3-D BILISIM.

Where is Bilgin Ugurlu based?

Bilgin Ugurlu is based in Istanbul, Turkey while working with 3-D BILISIM.

What companies has Bilgin Ugurlu worked for?

Bilgin Ugurlu has worked for 3-D Bilisim and Namofset A.Ş..

Who are Bilgin Ugurlu's colleagues at 3-D BILISIM?

Bilgin Ugurlu's colleagues at 3-D BILISIM include Fazlı Bahadır Baş, Ulaş Begeç, Ismail Demirci, Msc, Uğur Keser, and Orçun Oral.

How can I contact Bilgin Ugurlu?

You can use AeroLeads to view verified contact signals for Bilgin Ugurlu at 3-D BILISIM, including work email, phone, and LinkedIn data when available.

What skills is Bilgin Ugurlu known for?

Bilgin Ugurlu is listed with skills including Troubleshooting, Call Centers, Sql, Customer Experience, Windows Server, Integration, Nice Call Recording, and Vmware.

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