Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Bill Hassan is listed as Sales, Training and Customer Service at Starpoint Resort Group Inc, a with 35 employees, based in Henderson, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Bill Hassan.
Bill Hassan previously worked as Quality Assurance Representative at Starpoint Resort Group Inc and Director of Credit and Compliance - Timeshare Sales at Somerpointe Resorts. Bill Hassan holds B.A., English from Washington & Jefferson College.
This section adds company-level context without repeating Bill Hassan's masked contact details.
Review company-level records connected to Bill Hassan before choosing the right outreach path.
Thankfully, when I started my career, I was able to benefit from mentors that taught me how to apply the essential skills – communication and product knowledge. I’m not discounting the importance of proper sales/customer service techniques, purposeful use of technology and the analysis of KPIs. It’s difficult, however, to do that if you don’t know your product thoroughly and can’t get customers to open up and share what they think and feel. Regardless of the situation, reliance on these techniques gives me the ability to smoothly create an open dialogue and solve problems or create sales. Over the years, I have openly shared these techniques with those I have supervised and mentored.Throughout my career, I’ve been able to achieve sales goals, increase employee retention and reduce cancellation of sales. I've done that by using the human qualities that allow people to succeed in environments that require customer interaction – whether that’s face-to-face, or via telephone or email.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Las Vegas, Nevada, United States
-meet with customers for review and completion of purchase documentation for company's timeshare products;- complete all required post-sale activity to achieve customer satisfaction and reduce cancellations;- handle any incoming customer inquiries via telephone, email and face-to-face contact:-provide feedback to management regarding improvements to all processes;
Las Vegas, Nevada, United States
My department handled the creation, review and execution of all timeshare purchase documentation with customers. The final step in the purchase process, it was vital that this be completed with the skill and grace needed to maintain customer satisfaction without compromising company standards or personal ethics. Through constant observation and mentoring, I was able to reduce company expenses and increase receivables by questioning accepted methods and implementing improved processes and procedures. My willingness to listen to the viewpoints of all involved created an atmosphere where territorialism was replaced by a collaborative attitude from which the company benefited. The company's operational expenses were greatly reduced by drastically lowering the number of mistakes made in the preparation of purchase documentation. Sales goals were met/exceeded by constant coaching and refinement of techniques used in conveying purchaser obligations and product benefits.
Las Vegas, Nevada, United States
I joined the department as a staff member and quickly advanced to management roles and ultimately became the department head. My staff concentrated on the review and completion of purchase documentation for the company's timeshare products. I had 30+ direct reports in a 7 day operation and we typically experienced 9-10 hour days given the sales volume produced ($20 million+ a month).I spent considerable time emphasizing that when dealing with customers "how" you say something can be more important than "what" you say. I'm a great believer in "role playing" as a coaching tool and constantly used this technique to make the staff more proficient in their interactions with customers. This was always done with a full explanation as to why phrasing and delivery are crucial to success. As a result of the hard work of all involved, we were able to reduce purchase cancellations by more than 6%.
met with existing owners and owner referrals to present purchase options.
Las Vegas, Nv
I handled on-site management of the Las Vegas Sales operation. Implemented sales strategies and procedures that achieved/surpassed targets. As an owner of the company product, I was able to demonstrate to my staff that they were selling something of benefit and value. This gave them greater confidence when engaging with customers. Collaborated with other departments to improve customer experience.
Las Vegas, Nevada
Daily coaching of line sales agents to improve individual results and increase employee retention.Primary duty was closing sales for agents and counseling staff closers on strategies in real time. Company was sold and new owner re-branded the operation as Leisure Resorts. I was offered and accepted the position of Regional Sales Manager.
Las Vegas, Nevada Area
Responsible for training of all new Las Vegas sales staff and telemarketing agents for regional sales offices. Reduced overall staff turnover by more than 25% by refining hiring practices and providing training heavily reliant on role playing and interactive instruction. I received a Silver ARDA award in Sales Administration from the American Resort Development Association based upon my results. I started the department as the sole employee - given my success, the company expanded the department to 4 members and increased our area of influence. Visited off-site operations in CA, CO and TX to provide training to existing staff.
Las Vegas, Nevada, United States
This was my introduction to timeshare sales. I benefitted from excellent management and coaching. Progressed from line sales to front-to-back and as a closer for other agents.
Quick answers generated from the profile data available on this page.
Bill Hassan works for Starpoint Resort Group Inc.
Bill Hassan is listed as Sales, Training and Customer Service at Starpoint Resort Group Inc.
Bill Hassan is based in Henderson, Nevada, United States while working with Starpoint Resort Group Inc.
Bill Hassan has worked for Starpoint Resort Group Inc, Somerpointe Resorts, Consolidated Resorts, Inc., Leisure Resorts, and Preferred Equities Corporation.
You can use AeroLeads to view verified contact signals for Bill Hassan at Starpoint Resort Group Inc, including work email, phone, and LinkedIn data when available.
Bill Hassan holds B.A., English from Washington & Jefferson College.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Bill Hassan you were looking for.
