Bill Baldwin Email & Phone Number

Responsible for hiring, training, and supervision of IT department staff Manage Windows 2003 domain, servers, and infrastructure Maintain Symantec Backup Exec backup server Select and purchase necessary IT hardware including desktop computers, printers, copy machines, cell phones, laptops, telephones and manage all IT vendors Manage IBM ISeries mainframe which controls company order… Show more Responsible for hiring, training, and supervision of IT department staff Manage Windows 2003 domain, servers, and infrastructure Maintain Symantec Backup Exec backup server Select and purchase necessary IT hardware including desktop computers, printers, copy machines, cell phones, laptops, telephones and manage all IT vendors Manage IBM ISeries mainframe which controls company order entry and warehousing systems Manage and administer 2003 Exchange Server Maintain Barracuda anti-spam and Sonicwall Firewall Design, implement, and host company website Coordinate and manage all IT related projects, including, most recently, implementation of warehouse management system and installation of building security cameras Regularly conduct necessary infrastructure updates Manage and maintain wireless and wired infrastructure in a 245,000 sq foot temperature controlled warehouse Manage and maintain order entry system, Retalix Power Warehousing system, and Retalix Power Voice system Show less

April, 2007 Install, deploy, and manage Citrix Metaframe XP for approximately 350 users Manage Windows 2000 active directory and the flow of help desk calls Provide network support to staff at all three of the organization's campuses; assistance includes formatting & printing issues, resetting passwords, and troubleshooting via telephonic & e-mail contact Update computers and… Show more April, 2007 Install, deploy, and manage Citrix Metaframe XP for approximately 350 users Manage Windows 2000 active directory and the flow of help desk calls Provide network support to staff at all three of the organization's campuses; assistance includes formatting & printing issues, resetting passwords, and troubleshooting via telephonic & e-mail contact Update computers and servers and aid in deployment, installation, and removal of network hardware including laptops, printers, and desk top computers Create and disable network accounts based on personnel changes Daily administration of Active Directory, Microsoft Exchange 5.5, Citrix Metaframe XP, Microsoft XP Office Suite, and Windows 98, 2000, and XP operating systems Manage Backups of file servers using Retrospect 7.0 Manage Symantec Anti-Virus Version 10, including updates & installations on the network servers and clients Management of Symantec 5400 series Gateway Security unit Manage and deploy Cisco and HP Procurve switches and routers on the network Configure and manage network printers and print servers Build, manage, and deploy network terminal servers and file servers Show less

B.S, Computing Technology

High School Diploma

Associates Degree, Computer Networking Technology

January, 2003 Courses of study included: