Bill Bishop Email & Phone Number

Phoenix, Arizona

Phoenix, Arizona Area

Responsible for converting calls into new customers sales, in return increasing company revenue.Web & Outbound Telemarketing Lead - Web - Motivate reps to convert web & new customer orders to a additional line of service. Outbound Telemarketing - Motivate reps to upgrade current customers to an additional line of service.

Scottsdale, Az

Enroll and terminate participants, resolve eligibility issues, maintain data base, reconciliation medical groups to make monthly payments, eligibility, Medical Claims, maintaining broker license's for each state, medical proposals for current as well as new customers

Irwindale, Ca

Customer service - assisted in billing and troubleshooting for cable products.Advanced to Lead and Acting Retention Supervisor Assisted with converting to new billing system, and selected to train other employee's on new system.Mentored new employees, and new Lead's (Assistant Supervisors)Lead (Assistant Supervisor) Assisted CSRS with billing, system, and policies questions, assisted in resolving customer escalationsActing Retention Supervisor - Hold weekly team meetings, monthly meetings with each team member to ensure score card and personal goals were met and achieved, give disciplinary action when needed