Bill Dunn Email & Phone Number

Staples

Expert in a wide variety of Process Excellence approaches and concepts. Enable transformational improvements by converting strategic objectives into executable elements and anticipate future process needs for continued growth. Clearly define complex issues despite incomplete or ambiguous information, synthesize and develop insight from multiple sources. Develop deep understanding of customers’ needs, vision and environment to build / sustain a relationship of trust.Exercise insightful judgment, advancing problems toward resolution despite ambiguity or uncertainty. Display organizational influence, building a broad base of support among key decision makers and influencers. Write and speak persuasively, able to influence stakeholders using a variety of communication approaches. Build relationships and networks across functional areas.Develop associate capabilities through effective coaching and counseling

Staples

Work with Champions and Sponsors to deploy projects to Belts. Responsible for developing the project pipeline. Manage and Coach Black and Green belts in their respective areas. Provide project management support to Divisional Vice President including reporting on Project and belt status. Monitor project pipelines to leverage resources most effectively, improving the quality of projects and project cycle time. Leverage senior leadership relationships and expectations to drive team performance

Lean/Six Sigma Black Belt , DMAIC :Methodologies include: Project identification, Project Scoping, Value Stream/Swim Lane process mapping, Process Balancing, Flow, 5S, Control plan management, Kaizen, Statistical Analyses (Time Series, Multivariate, Non Para metrics, Regression, Process Capabilit). Public Speaking, Delivering the right message to the right audience, Project Management, and Change Management. $1.5M in Savings

Staples

Managed all aspects of day-to-day operations for high volume, multi-channel delivery center with 6 direct reports(supervisors) and 150 associates. P&L accountability with a $4 million operating budget and annual sales exceeding $70 million.•Ensured timely delivery of all contract and commercial customer orders, including reverse logistics.•Implemented processes and procedures to ensure continuous improvement of operations effectiveness at a 30% growth rate.•Analyzed projected sales and carton volume to appropriately plan for staffing and fleet equipment.•Partnered with cross functional business units (distribution, sales, finance, customer service, IS, IT, call center, operations and marketing) to improve all aspects of customer service.•Maximized capacity of 320,000 square foot facility while meeting all delivery schedules and commitments to contract and commercial customers.