Bill Given Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Austin, Texas, United States

SHI's IT Asset Management team supports organizations of every size in Corporate, Enterprise, Federal and the Public Sector. Managing software licensing can be costly and time-consuming. Our team is here to optimize your investment and minimize any compliance risks you might face. I specialize primarily in O365 cost optimization. SHI has developed a.

Austin, Texas Area

• Uncovering and pursuing sales leads across 2,000+ accounts in every operational category: commercial, Federal, Public, Healthcare, etc., selling hardware and software in partnership with all major manufacturers and.
• Team restructured from former pod workload in January 2020. Was assigned to Healthcare segment, overseeing all Tech project-based orders. In April during Covid-19 crisis, was additionally assigned to oversee all.
• Recovered account from lowest point during Q2 of 2020 at 56% of sales quota during onset of domestic US Covid-19 cases to 134% of sales quota in Q4 of 2020.

Austin, Texas Area

Led team in opening 1,048-room luxury hotel after multiple delays, relocating 300+ guests during first week of SXSW, minimizing negative guest relations and transforming extreme service challenge to public success.

Natchez, Mississippi

Achieved highest room revenue in 10 years for 2016, expanded international market and reduced annual budget costs by 10%. Part of team overseeing creation of City Sightseeing Bus Tours branch in Natchez, MS. Introduced local training seminar for customer service professionals, Inntel. In six months advanced collective guest review ratings from 4th place.

New Orleans, LA

Overseeing a Front Office staff culled from local and international backgrounds in a historic, high-volume Waldorf Astoria property. Motivating, coaching and disciplining the team towards monthly commissionable room upsells, HHonors membership enrollments and general enhancement of customer service skills.

Santa Cruz, California

Independent contractor in charge of marketing a new private practice for Dr. Malka, a respected and well-known area physician specializing in alternative health. Print, online and on-the-ground marketing tools were utilized in order to get her new business up and running in a highly-competitive market.

San Francisco Bay Area

In charge of managing thirteen branches of an alternative health clinic in Northern California. Duties included scheduling staff and doctors on rotating shifts subject to constant change short-notice. Also in charge of managing the appointments calendar, also subject to continuous alteration of appointment times for patients. In charge of ongoing hiring.

Bahamas

Served aboard a number of seagoing shipping and research vessels in the western Atlantic in a variety of leadership and support roles. Assisted in deployment and recovery of underwater research materials for an array of private companies and Federal agencies as well as loading and delivery of sensitive cargo. Maintained, cleaned, supervised and helped to.

Keystone, Colorado

Responsible for the front desk, answering calls and booking vacation packages, checking guests in and out of their rooms, responding to guests’ needs in a multi-tasking environment.