Bill Given Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas, United States

SHI's IT Asset Management team supports organizations of every size in Corporate, Enterprise, Federal and the Public Sector. Managing software licensing can be costly and time-consuming. Our team is here to optimize your investment and minimize any compliance risks you might face. I specialize primarily in O365 cost optimization. SHI has developed a powerful tool that can provide visibility to your O365 estate, measure and track entitlements versus usage, provide recommendations for improving deployment and translate otherwise-bewildering data into simple, easy-to-manage reporting. As a customer with SHI, this tool is a benefit fully funded by SHI in its Standard version. Need more than the visibility than the tool provides? Our Pro plan offers expert consulting tailored to your unique business needs. Need time back? Our Pro+ Plan, which is a fully Managed Service, comes with a Project Manager, Licensing Consultant, Customer Success Manager and Process Consultant, all working to serve as trusted partners that will reduce cost and improve your workflow. Preview the tool and our different plans here: https://www.shi.com/CustomerServices/SHIMarketing.aspx?ContentID=95946SHI brings talent and expertise that truly stands apart. I am proud to be a part of the ITAM team at SHI and hope to demonstrate to you why we are the best choice to improve how you manage your software investment.SHI's owner and CEO, Thai Lee, is celebrated for her company being the largest minority and woman-owned enterprise in the United States.http://www.forbes.com/sites/davidewalt/2015/05/27/thai-lee-shi-international/

Austin, Texas Area

Uncovering and pursuing sales leads across 2,000+ accounts in every operational category: commercial, Federal, Public, Healthcare, etc., selling hardware and software in partnership with all major manufacturers and through an array of distributors.• Team restructured from former pod workload in January 2020. Was assigned to Healthcare segment, overseeing all Tech project-based orders. In April during Covid-19 crisis, was additionally assigned to oversee all Federal accounts, making me responsible for the most accounts by far for Inside Sales Austin.• Recovered account from lowest point during Q2 of 2020 at 56% of sales quota during onset of domestic US Covid-19 cases to 134% of sales quota in Q4 of 2020.

Austin, Texas Area

Led team in opening 1,048-room luxury hotel after multiple delays, relocating 300+ guests during first week of SXSW, minimizing negative guest relations and transforming extreme service challenge to public success.

Natchez, Mississippi

Achieved highest room revenue in 10 years for 2016, expanded international market and reduced annual budget costs by 10%. Part of team overseeing creation of City Sightseeing Bus Tours branch in Natchez, MS. Introduced local training seminar for customer service professionals, Inntel. In six months advanced collective guest review ratings from 4th place with local comp set to 1st place.

New Orleans, La

Overseeing a Front Office staff culled from local and international backgrounds in a historic, high-volume Waldorf Astoria property. Motivating, coaching and disciplining the team towards monthly commissionable room upsells, HHonors membership enrollments and general enhancement of customer service skills.

Santa Cruz, California

Independent contractor in charge of marketing a new private practice for Dr. Malka, a respected and well-known area physician specializing in alternative health. Print, online and on-the-ground marketing tools were utilized in order to get her new business up and running in a highly-competitive market.

San Francisco Bay Area

In charge of managing thirteen branches of an alternative health clinic in Northern California. Duties included scheduling staff and doctors on rotating shifts subject to constant change short-notice. Also in charge of managing the appointments calendar, also subject to continuous alteration of appointment times for patients. In charge of ongoing hiring and training of staff, assisting with supplies’ ordering and delivery, as well as creating and implementing new marketing and sales strategies for the company. While working personally with patients visiting the office, I was consistently the top phone salesperson for all of the staff, booking on average 80% of incoming calls, earning approximately $32,000 monthly for the company.

Bahamas

Served aboard a number of seagoing shipping and research vessels in the western Atlantic in a variety of leadership and support roles. Assisted in deployment and recovery of underwater research materials for an array of private companies and Federal agencies as well as loading and delivery of sensitive cargo. Maintained, cleaned, supervised and helped to operate 80 - 500 ton vessels. Earned my AB Limited license at the Maritime Academy in Fort Lauderdale, Florida.

Keystone, Colorado

Responsible for the front desk, answering calls and booking vacation packages, checking guests in and out of their rooms, responding to guests’ needs in a multi-tasking environment.