Successfully oversaw the store through the transition Staples made from a purely office supplies store to a highly sales and customer service driven office technology store and eventually to an overall omnichannel retailer.Consistantly posted sales numbers in warranty attachment, computer repair, and overall computer market basket in top 25% of the region. Deliver region leading customer service as measured through customer surveys.District captain for remodel initiatives and process improvement initiatives requiring me to travel to all 13 stores in the district once a month to advise on merchandising, loss prevention, and overall operational execution. Sales manager Captain responsible for coaching Sales Managers and creating district recognition program for top sellers.Maintain a sub .5% shrink in a high shrink category store for three years and counting.

Drive services and sales such as pet training and grooming, oversee all store operations.

Responsible for ordering all merchandise in the store twice weeklyDid weekly payroll, all hiring and training of associates and monitored Profit and Loss statementResponsible for 25 total employeesCompletely overhauled stockroom creating a more organized and efficient operation, reducing overstock inventory of over 300 totes of excess merchandise

Oversaw up to 40 assoc during Christmas seasonResponsible for scheduling of lunches and breaks during shifts