Bill Hermann Email & Phone Number

Creating new programs and institutions, from the vision process through implementation, often in a multi-national context. Concrete examples of initiatives managed:• Developing a unique selling process for complex, high-value capital projects, supported by the design of a new CRM system.• Creating a Latin America business plan identifying target countries, client organizations and channel partners.• Planning and implementing a global CRM system for sharing knowledge across regions and profit centers.• Developing a framework and collaborating with an outside consultant to create a selling process customized to the company’s markets and industrial setting.• Re-establishing a sales function for Latin America based on a new and shared vision, resulting in continuous growth in revenue and profit from the Region.• Establishing and conducting a new process for selection and development of employees.• Creating a course on “Improving the Profitability of the Bidding Process,” delivered to in-house sales engineers and to their peers at affiliate companies.• Setting up an in-house marketing communications group serving the division and other affiliates, reducing costs on the order of a million dollars per year.Served as an in-house facilitator for process improvements, problem solving and decision making. Trained in facilitating the rational processes of Kepner-Tregoe, Inc., and applied them successfully to streamlining processes from bidding through delivery.Academic credentials: B.S. in Chemical Engineering and M.B.A. from Northwestern University (Evanston and Chicago, Illinois).International exposure includes living and working in Abu Dhabi (U.A.E.) and London, England for about two years each, and also extensive business travel in Latin America over a period of nine years.Instructor in the University of Tulsa's ELITE leadership training program with the mission of broadening the business orientation of people working in engineering and technology roles.Specialties: Process improvement in marketing, sales, operations and staff selection & development.

Listed skills include Sales.