Bill Jacobs Email & Phone Number

Sterling, Virginia, United States

Sterling, Virginia, United States

• use agile methodology to plan, build and deliver roadmap initiatives (Aha, Jira, Confluence)
• gather requirements and write user stories
• represent product and business in scrum stand-ups
• product owner of Unified Data Platform
• product owner of Shared Service Alliance and subsidy management reportingAccomplishments:Created Unified Data Platform concept and business case, researched and designed Business Health Dashboard, researched and.

• create strategies and provide business analysis for migrating acquired clients
• work with entire organization to ensure acquired client buy model goals are met
• create data migration tools to move client data from acquired and competitor products to core platformsAccomplishments:Reduced data migration time by 85%, created complete migration tools for acquired and competitor.

• manage and coach sales team (improve sales results, create and track sales metrics, manage territories)
• work with marketing to improve ROI on ad spend (pay-per-click, Pardot)
• strategic planning for pricing and product positioning
• create payment processing adoption and utilization campaignsAccomplishments:Increased Lead-to-Sale ratio by 75%, led effort to increase payment processing adoption, Star Award for Employee of the quarter - Q4 2020.

• use agile methodology to plan, build and deliver roadmap initiatives
• gather requirements and write user stories
• research and present market innovation
• improve marketing effectiveness
• improve sales strategy, messaging and tacticsAccomplishments:NPS score increase 2017-2020, 20% increase in marketing ROI, consistent burn down in feature parity gap between legacy and new platform.

• identify successful market opportunities
• write and execute business plan
• perform multiple roles in operation of business including finance, technology, sales, marketing and operationsAccomplishments:Grew CCS to #4 market solution, acquired by larger competitor, consistent OKR's, shortest.

• use agile methodology to plan, build and deliver roadmap initiatives
• market and client research to discover, plan and develop core functionality
• drive innovation to grow market share and increase revenueAccomplishments:Introduced feature innovation into the market (automatic billing, child centric data model, integrated ACH return processing, in-app user.

• administer and maintain corporate sales, product and commission databases
• forecast commissions and sales, create forms, SQL queries, reports
• maintain integration platform to company’s central order system
• create technical and end user documentationAccomplishments:Reduced sales audit processing time by 95%, reduced error rate in internal system data integration.

• design and create commercial quote entry and order system for entire product line (40k+ items)
• incorporate complex business rules for combinations of products and packages
• used both internally and by 600+ independent dealersAccomplishments:Reduced quote turnaround time by 80%, reduced quote errors by 25%, substantially reduced component and compatibility inquiries.

Ms, Software Engineering

Activities and Societies: INCOSE

Bs, Electrical Engineering

Activities and Societies: IEEE

Bs, Business