Bill Kitchen Email & Phone Number

Georgetown

Effectively managed two warehouses and a team of 24 employees performing warranty repairs, sales distribution and warranty returns to Europe and Shanghai.Expanded market penetration from 2 accounts and 4 sku items to 15 accounts and over 82 sku items including Home Hardware, Home Depot, Canadian Tire, Rona, Reno Depot, Sears, Lowes, Zellers, Real Canadian Superstore, Wal-Mart, TSC Stores, The Shopping Channel, International Power Systems, and Westward Parts Services.Decommissioned 2 warehouses and found alternate employment for all 5 of the remaining staff before their last day on the job.

Mississauga

Expanded sales to Rona, Reno Depot and Kent Building Supplies.Managed growth in sku assortment and overall dollar sales and margin at Home Hardware.Developed full line of pressure washer detergent expanding the line, significantly reducing cost and reinvesting in the quality and performance resulting in a 250% increase at Home Hardware and 300% increase at Rona/Reno Depot. The line continues to sell well unchanged 8 years later.Expanded sku assortment at all of Home Hardware, Rona Reno Depot and Kent.

Toronto

Kitchener, Canada Area

Designed, wrote and supervised a professional production of 7 product knowledge training videos, support manuals, and training recognition programs for all major mass and hardware accounts in Canada with 8,000 copies (English & French) in distribution at retail within the $100 K budget allotted. Won Vendor of the Year 1999 at both Wal-Mart Canada and Canadian Tire Corporation as a direct result of the commitment to training of their respective Sales Managers and Associates.Developed new packaging design and quality standards for the OEM packaged parts program in both summer and winter seasons converting 82 SKU’s into the new corporate image consistent with the whole goods program thereby building on the recognition of the national advertising campaign.Analyzed a strained supplier relationship and designed a national exclusivity agreement for the manufacture and distribution of any and all protective cover products in the OPE industry existing or future developments and increased profitability by 30% and reinvested a portion of the savings in a merchandiser program resulting in an 80% increase in sales.

Brampton

Conducted vendor training and regular product knowledge seminars to Home Depot employees across Canada, ensuring professional selling techniques of Outdoor Power Equipment resulting in increased sales from 4.5 to 11.2 million dollars in one year while store count grew by 25%

Willowdale, Ontario

Analyzed the market potential, formulated and presented the corporate acquisition proposal to expand liquid capacity in Western Canada and United States markets.Coordinated forecasting production scheduling and distribution operations to ensure a 96% customer service level while controlling storage costs.Managed a national sales force that produced 28 million-dollar sales and 72% of corporate profits.